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RIDING ON PUBLIC ROADS - LEGAL REQUIREMENTS
LIMITED WARRANTY
IMPORTANT - PRODUCT WARRANTY REGISTRATION - EXTEND YOUR WARRANTY PERIOD
Your NEILPRYDE bike must be fully equipped in order to conform with road cycling regulations of your respective country/region if your intention is to use the bike on public
roads and highways. Pay special attention to the rules regarding lights and reflectors. Please make yourself aware of all the road traffic and cycling regulations in your country
before setting off on your new bike.
• Please register your bike within 14 days of purchase to extend the warranty for your NeilPryde bike frame and forks for a period of 5 years.
• NeilPryde will retain all product warranty registration information as reference for any possible future warranty claims.
• No warranty claim will be processed unless the product warranty registration is completed with NeilPryde (this does not affect your statutory rights).
• Please register your bike online at www.neilprydebikes.com.
• For further information please refer to your NeilPryde owner’s manual.
Thank you for choosing NEILPRYDE bike. NEILPRYDE grants a LIMITED WARRANTY for every new and qualified product. Below are the conditions and exclusions that may apply to you.
NEILPRYDE warrants that your NEILPRYDE bike frame and fork when purchased from an authorized NEILPRYDE dealer by a retail customer will be free from defects in materials and
workmanship for a period of two (2) years, and paint finish and decals for a period of two (2) years from the date of purchase by the original retail customer. To enjoy a three-year
(3) warranty extension for frame and fork, please register you bike online at www.neilprydebikes.com within 14 days from the date of original purchase.
NEILPRYDE branded components, excluding the consumable parts, installed onto the bike are covered under the standard warranty. Products other than NEILPRYDE branded parts
are not covered by this warranty, but are separately covered by the stated warranty of their manufacturer.
Limited Warranty does not cover damage to the frame, forks or seatpost due to the use with stationary indoor trainers where the rear wheel is restrained.
This warranty is solely for the benefit of the original retail purchaser and may not be assigned.
All claims must be made through the authorized NEILPRYDE dealer who supplied the frame. It is the purchaser’s responsibility to have his or her bicycle inspected and verified by
an authorized NEILPRYDE dealer to process a warranty claim. You must present the proof of purchase along with the bikes unique serial number in order to process your claims
smoothly. The unique serial number can be found on the frame. Absence of either the proof of purchase or the serial number would void your warranty claims. The original owner
shall pay all labor charges connected with the repair or replacement of the frame or the complete bike. Cost of shipment or transportation to an authorized NEILPRYDE dealer or
NEILPRYDE are excluded and not covered by this warranty.
We reserve full rights to replace defective forks or frames with the closest available match or a relevant successor model at our discretion or else carry out repairs to
them. NEILPRYDE will not warrant any product that have been previously covered or replaced by NEILPRYDE. A warranty product, in all circumstances, does not prolong
the warranty period neither initialize a new warranty period. These benefits constitute the Limited Warranty’s entire scope.
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