TROUBLESHOOTING
No light indicator.
➔ Check the outlets, plug, voltage, and fuse. In case of any problems, call the Nespresso Club.
No coee, no water.
➔ Water tank is empty. Fill water tank.
➔ Descale if necessary; see Descaling section.
Coee comes out very slowly.
➔ Flow speed depends on the coee variety.
➔ Descale if necessary; see Descaling section.
No coee, just water runs out (despite inserted capsule).
➔ In case of problems, send appliance to repair or call the Nespresso Club.
Coee is not hot enough.
➔ Preheat cup.
➔ Descale if necessary; see Descaling section.
Capsule area is leaking (water in capsule container).
➔ Position capsule correctly. If leakages occur, call the Nespresso Club.
Irregular blinking.
➔ Send appliance to repair or call the Nespresso Club.
All buttons blink simultaneously for 10 seconds and then machine
switches o automatically.
➔ Error alarm, machine needs repair. Send appliance to repair or call the Nespresso Club.
All 6 buttons blinking fast 3 times and then machine goes back in ready
mode.
➔ Water tank is empty.
Descaling and cleaning alert blink.
➔ Machine is in menu mode, press latte Macchiatto and milk froth button for 3 seconds to exit menu mode or
wait 30 seconds to exit automatically .
Descaling alert shines orange and beverage buttons available
(descaling alert level 1).
➔ Machine triggers descaling alert according beverages consumption usage. Descale machine.
Descaling alert blinks orange and beverage buttons available
(descaling alert level 2).
➔ Descaling process not done correctly. Descale machine.
Descaling alert blinks orange and warm milk froth steady light.
➔ Machine is in Descaling mode. Press warm milk button to start descaling process.
Descaling alert shines orange, beverage buttons are unavailable
(descaling alert level 3).
➔ Machine blocked due to scale level too high. Descale machine.
Clean alert shine orange.
➔ Rinse Milk system.
All coee buttons and all milk recipe buttons ash alternatively.
➔ Machine overheated, wait until the machine cools down.
➔ Appliance will be blocked for approximately 10 minutes after emptying.
Lever cannot be closed completely.
➔ Empty capsule container. Make sure that no capsule is blocked inside the capsule container.
Quality of milk froth is not up to standard.
➔ Use skimmed or semi-skimmed milk at refrigerator temperature (about 4° C/39.2° F ).
➔ Rinse after each milk preparation (see section Hand Washing RCS. p.45).
➔ Descale the machine (see. p.47).
➔ Do not use frozen milk.
I cannot enter Menu mode.
➔ Be sure to remove the milk jug.
➔ Be sure to press Latte Macchiatto and warm milk froth button for 3 seconds
➔ Remove descaling pipe.
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