If your controller is in… Then…
Resulted in some test failures Determine the cause of the problem:
a.
Exit Maintenance mode:
halt
After you issue the command, wait until the system stops at the
LOADER prompt.
b. Turn off or leave on the power supplies, depending on how many
controller modules are in the chassis:
◦ If you have two controller modules in the chassis, leave the
power supplies turned on to provide power to the other
controller module.
◦ If you have one controller module in the chassis, turn off the
power supplies and unplug them from the power sources.
c. Verify that you have observed all the considerations identified for
running system-level diagnostics, that cables are securely
connected, and that hardware components are properly installed
in the storage system.
d. Boot the controller module you are servicing, interrupting the boot
by pressing
Ctrl-C when prompted to get to the Boot menu:
◦ If you have two controller modules in the chassis, fully seat
the controller module you are servicing in the chassis.
The controller module boots up when fully seated.
◦ If you have one controller module in the chassis, connect the
power supplies, and then turn them on.
e. Select Boot to maintenance mode from the menu.
f.
Exit Maintenance mode by entering the following command:
halt
After you issue the command, wait until the system stops at the
LOADER prompt.
g. Rerun the system-level diagnostic test.
Step 6: Return the failed part to NetApp
Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return
& Replacements
page for further information.
Swap out a power supply - AFF A200
Swapping out a power supply involves turning off, disconnecting, and removing the old
power supply and installing, connecting, and turning on the replacement power supply.
What you’ll need
All other components in the system must be functioning properly; if not, you must contact technical support.
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