NetApp E Series - Page 12

5. Verify that all volumes have been returned to the preferred owner.
a.
Select Storage
› Volumes. From the All Volumes page, verify that volumes are distributed to their
preferred owners. Select More
› Change ownership to view volume owners.
b. If volumes are all owned by preferred owner continue to Step 6.
c.
If none of the volumes are returned, you must manually return the volumes. Go to More
› Redistribute
volumes.
d. If only some of the volumes are returned to their preferred owners after auto-distribution or manual
distribution you must check the Recovery Guru for host connectivity issues.
e. If there is no Recovery Guru present or if following the recovery guru steps the volumes are still not
returned to their preferred owners contact support.
6. Collect support data for your storage array using SANtricity System Manager.
a.
Select Support
› Support Center › Diagnostics.
b. Select Collect Support Data.
c. Click Collect.
The file is saved in the Downloads folder for your browser with the name, support-data.7z.
What’s next?
Your battery replacement is complete. You can resume normal operations.
Controllers
Requirements for EF300 or EF600 controller replacement
Before you replace an EF300 or EF600 controller, review the requirements and
considerations.
A controller consists of a board, firmware, and software. It controls the drives and implements the SANtricity
System Manager functions.
Controller replacement requirements
Before you replace a controller, you must have:
• A replacement controller canister with the same part number as the controller canister you are replacing.
• An ESD wristband, or you have taken other antistatic precautions.
• Labels to identify each cable that is connected to the controller canister.
• A #1 Phillips screwdriver.
• A management station with a browser that can access SANtricity System Manager for the controller. (To
open the System Manager interface, point the browser to the controller’s domain name or IP address.)
Replacement while powered on
You can replace a controller canister while your storage array is powered on and performing host I/O
operations, if the following conditions are true:
• The second controller canister in the shelf has Optimal status.
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