4.
Click Hardware
› Support › Upgrade Center to ensure that the latest version of SANtricity OS is installed.
As needed, install the latest version.
5. Verify that all volumes have been returned to the preferred owner.
a.
Select Storage
› Volumes. From the All Volumes page, verify that volumes are distributed to their
preferred owners. Select More
› Change ownership to view volume owners.
b. If volumes are all owned by preferred owner continue to Step 6.
c.
If none of the volumes are returned, you must manually return the volumes. Go to More
› Redistribute
volumes.
d. If only some of the volumes are returned to their preferred owners after auto-distribution or manual
distribution you must check the Recovery Guru for host connectivity issues.
e. If there is no Recovery Guru present or if following the recovery guru steps the volumes are still not
returned to their preferred owners contact support.
6. Collect support data for your storage array using SANtricity System Manager.
a.
Select Support
› Support Center › Diagnostics.
b. Select Collect Support Data.
c. Click Collect.
The file is saved in the Downloads folder for your browser with the name, support-data.7z.
What’s next?
Your host interface card replacement is complete. You can resume normal operations.
Host port protocol conversion
Requirements for EF300 or EF600 host protocol conversion
Before converting the host protocol for an EF300 or EF600 array, review the following
requirements.
• You have scheduled a downtime maintenance window for this procedure.
• You must stop host I/O operations when you perform the conversion. You cannot access data on the
storage array until you have successfully completed the conversion.
• You are using out-of-band management. (You cannot use in-band management to complete this
procedure.)
• You have obtained the necessary hardware for the conversion, which may include a new set of HICs
and/or SFPs. Your NetApp Sales Representative can help you determine what hardware you need and
help you order the correct parts.
• The dual-protocol SFP transceivers support 16Gb and 8Gb FC, as well as 10Gb iSCSI. Therefore, you
may not need to change SFPs if you have the dual-protocol and are simply switching between FC and
iSCSI or vice versa.
• Some host port protocol conversions may require a host interface card addition, or upgrade.
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