Optional: Changing the RAID mode ......................................................................... 69
Optional: Remapping network ports for the appliance ............................................. 70
Deploying an appliance Storage Node ...................................................... 71
Monitoring StorageGRID appliance installation .................................... 74
Troubleshooting the hardware installation .............................................. 76
Viewing boot-up codes for the SG6000-CN controller ............................................. 76
Viewing error codes for the SG6000-CN controller ................................................. 78
Hardware setup appears to hang ................................................................................ 79
Troubleshooting connection issues ........................................................................... 80
Unable to connect to the appliance ............................................................... 80
Expansion shelves do not appear in Appliance Installer ............................... 81
Rebooting the SG6000-CN controller while the StorageGRID Appliance
Installer is running ............................................................................................... 82
Maintaining the SG6000 appliance ........................................................... 83
Upgrading SANtricity OS Software on the storage controllers ................................ 83
Replacing a storage controller ................................................................................... 87
Replacing hardware components in the storage controller shelf ............................... 92
Replacing hardware components in the optional 60-drive expansion shelf .............. 93
Replacing the SG6000-CN controller ....................................................................... 93
Replacing a power supply in the SG6000-CN controller .......................................... 95
Changing the link configuration of the SG6000-CN controller ................................ 97
Copyright .................................................................................................. 102
Trademark ................................................................................................ 103
How to send comments about documentation and receive update
notifications .......................................................................................... 104
4 | Hardware Installation and Maintenance Guide for SG6000 Appliances