NetComm Wireless NF18ACV Troubleshooting Guide

NF18ACV FAQs
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© NetComm Wireless 2017
Frequently Asked Questions
I cannot see my Wi-Fi (Wireless network name/SSID) ...................................................................................................................................................... 3
A Wi-Fi client (Laptop/mobile/Pad) cannot connect to Wireless network ........................................................................................................................ 4
I am connected to Wi-Fi network but unable to browse internet ................................................................................................................................... 14
Should I choose 2.4 GHz or 5 GHz? ................................................................................................................................................................................. 15
I cannot see my Wi-Fi (Wireless network name/SSID)
1 Navigate to Wireless > 2.4 GHz/5 GHz > Basic. Untick “Enable Wireless” and press Apply/Save. Again, tick “Enable
Wireless” and press Apply/Save.
2 If you still cannot scan/see the Wi-Fi network name in your client devices, take backup, re-flash the firmware, factory
reset the device and reconfigure the modem again.

NetComm Wireless NF18ACV Specifications

General

Model	NF18ACV
Category	Gateway
WiFi Standard	802.11ac
Ethernet Ports	4 x Gigabit Ethernet
USB Ports	1 x USB 2.0
VoIP	2 x FXS Ports
WiFi Bands	Dual Band (2.4GHz & 5GHz)
WAN Port	1 x Gigabit Ethernet
Security	WPA/WPA2
DSL	VDSL2 / ADSL2+ / ADSL2 / ADSL