Maintenance
19
802.11ac USB WiFi Adapter (A6200)
- Windows Vista. Select Start > Control Panel > Programs and Features, and then
select NETGEAR A6200 genie. Click Uninstall/Change from the top menu and
follow the screen prompts.
- W
indows XP. Select Start > Control Panel > Add or Remove Programs, and then
select NETGEAR A6200 genie.
Frequently Asked Questions (FAQs)
The USB adapter LED is not lit.
The USB adapter is not inserted securely in the USB port (or USB cable if used) or the A6200
sof
tware is not installed.
• Remove an
d reinsert the USB adapter.
• Check the
Windows device manager to see if the USB adapter is recognized and
enabled. Reinstall the A6200 software, if necessary.
• Insert the USB ad
apter in a different USB port on your computer if one is available.
I do not see the icon.
Check to make sure that your USB adapter is inserted in the USB port. If it is removed, then
t
he icon is not displayed. When you insert the USB adapter into the USB port, the icon
returns to your desktop and the Windows system tray.
I cannot connect to a wireless network.
• Make
sure that your USB adapter is inserted securely into the USB port on your computer
or the USB cable if you are using it. The USB adapter LED should light or blink (see
NETGEAR genie Desktop Icon on p
age 7 for details).
• Click th
e icon to open NETGEAR genie. The following screen displays if the USB
adapter cannot connect to the network that you selected: