Quick Start
AC3200 WiFi Cable Modem Router
Model C7500
X4
LED Description
Power
• Solid white: Power is supplied to the modem router.
• Red: Power is cut off due to a thermal error caused by heat. Move the unit to a
well-ventilated area and power-cycle the unit.
• Off: No power is supplied to the modem router.
Downstream
• Solid amber: One downstream channel is locked.
• Solid white: Two or more downstream channels are locked.
• Blinking white: The modem router is scanning for a downstream channel.
• Off: No downstream channel is locked.
Upstream
• Solid amber: One upstream channel is locked.
• Solid white: Two or more upstream channels are locked.
• Blinking white: The modem router is scanning for an upstream channel.
• Off: No upstream channel is locked.
Online
• Solid white: The modem router is online.
• Blinking white: The modem router is synchronizing with the cable provider’s
cable modem termination system (CMTS).
• Slow blinking amber and white: The modem router reached the trafc meter
limit. (For more information, see the user manual.)
• Off: The modem router is ofine.
2.4 GHz
radio
• Solid white: The 2.4 GHz WiFi radio is on.
• Blinking white: There is WiFi activity on the 2.4 GHz band.
• Off: The 2.4 GHz WiFi radio is off.
5 GHz radio
• Solid white: The 5 GHz WiFi radio is on.
• Blinking white: There is WiFi activity on the 5 GHz band.
• Off: The 5 GHz WiFi radio is off.
USB 1 and
USB 2
• Solid white: A USB device is connected and ready.
• Off: No USB device is connected, or someone clicked the Safely Remove
Hardware button and it is now safe to remove the attached USB device.
Ethernet
• Solid white: A powered-on device is connected to an Ethernet port.
• Blinking white: The Ethernet port is sending or receiving trafc.
• Off: No device is connected to an Ethernet port.
WiFi On/Off
button with
LED
Pressing this button for two seconds turns the WiFi radios in the modem
router on and off. If this LED is lit, the WiFi radios are on. If this LED is off,
the WiFi radios are turned off and you cannot use WiFi to connect to the
modem router.
Cable Internet
Provider
Support and Activation Contact Information
Cox https://www.cox.com/residential/support/home.html
https://www.cox.com/activate
1-888-556-1193
Mediacom https://support.mediacomcable.com
1-855-Mediacom (1-855-633-4226)
Optimum https://www.optimum.net/support/contact-us
https://install.optimum.com/JointInstall
1-877-810-6750
Sparklight https://support.sparklight.com
1-877-692-2253
Spectrum https://www.spectrum.net/contact-us
https://activate.spectrum.net
1-833-267-6094
Xnity https://www.xnity.com/internetsetup
Use the Xnity app for Xnity activation and then follow the steps in
this document for modem router installation.
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Customer-owned cable devices might not be compatible with certain cable
networks. Check with your cable Internet provider to conrm that this NETGEAR
cable device is allowed on your cable network.
If you are experiencing trouble installing your modem router, contact NETGEAR
at 1-866-874-8924.
Support and Community
Package contents
Modem router
Ethernet cable Power adapter
LED Description
WPS button
with LED
This button lets you use WPS to join the WiFi network without typing the
WiFi password. The WPS LED blinks during this process and then lights
solid.
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