Troubleshooting 29
For more information on WPS functionality and advanced features, see the online Reference
Manual.
Power light is off. See “Connecting Your N300 Wireless Router” on page 11), check the following:
• Make sure that the power cord is properly connected to your router and that
the power adapter is properly connected to a functioning power outlet.
• Check that you are using the power adapter supplied by NETGEAR for this
product.
If the error persists, you have a hardware problem and should contact technical
support.
Power light stays amber. When the router is turned on, the Power light turns amber for about 90 seconds
and then turns green. If the light does not turn green, the router has a problem.
If the Power light is still amber 2 minutes after turning on power to the router:
1. Turn the power off and back on to see if the router recovers.
2. Clear the router’s configuration to factory defaults. This will set the router’s
IP address to 192.168.1.1. This procedure is explained in “Restoring the
Default Password and Configuration Settings” on page 40.
If the error persists, you might have a hardware problem and should contact
technical support.
Internet light stays
amber.
When the router is turned on, the Internet light turns amber for about 70 seconds
and then turns green. If the light does not turn green, the router has a problem.
If the Internet light is still amber 2 minutes after turning on power to the router:
1. The Internet is not accessible. Confirm that you have the correct internet
setting.
2. Clear the router’s configuration to factory defaults. This will set the router’s
IP address to 192.168.1.1. This procedure is explained in “Restoring the
Default Password and Configuration Settings” on page 40.
3. Turn the power off and back on to see if the router recovers.
Internet or LAN port lights
are off.
If either the LAN or Internet lights do not light when the Ethernet connection is
made, check the following:
1. Make sure that the Ethernet cable connections are secure at the router and
at the computer.
2. Make sure that power is turned on to the connected computer.
3. Be sure you are using Ethernet cables like the cable that was supplied with
the N300 wireless router.
See “Connecting Your N300 Wireless Router” on page 11 for instructions.
Table 3. Troubleshooting the router’s LED behavior (continued)
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