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Hannah WaltersAug 12, 2025
Why is the Powerline LED off on my NETGEAR XAVB5501?
- JJoseph CaldwellAug 12, 2025
If the Powerline LED is off on your NETGEAR Adapter, it means the Powerline devices can't find each other. Ensure they are plugged into powered outlets and use the same network encryption key. Try moving the Powerline device closer to the computer or other devices. If you have set up network security, ensure all Powerline devices use the same encryption key. If this occurred after changing the network encryption key, reset each device to its factory default settings.