netta OL20-BD030AM - Troubleshooting; The unit is not operating.; There is little formation of condensation.; Water Leakage.

Troubleshooting
SYMPTOM
INSPECTION
SOLUTION
The unit is not
operating.
Check the power
connection is secure.
Insert the power cord
securely into the wall
outlet.
Check if the ‘Water
Tank Full’ indicator
light is on.
Empty the water tank
and re-install
correctly.
Check the room
temperature.
The range of
operating
temperature is 5-
35℃.
There is little
formation of
condensation.
Check if the air filter
is clogged by dust.
Clean the air filter.
Check if the air inlet
/outlet is obstructed.
Remove the
obstruction from the
air inlet/outlet.
Check if the room
temperature is below
20℃.
This is normal. The
device will defrost in
low temperature
environments.
Set humidity level is
higher than the
current humidity
value.
Set the humidity level
below the current
humidity value.
Water Leakage.
Overflow when
moving the unit.
Empty the water tank
before transporting.
Check if the
drainpipe is kinked or
bent.
Straighten the hose
to avoid a trap
existing.
Excessive Noise.
Check if the unit is
securely positioned.
Place the unit on
horizontal and firm
ground.
Check for any loose,
vibrating parts.
Secure and tighten
the loose parts.
Noise sounds like
water flowing.
Noise is coming from
flowing refrigerant.
This is normal.