FAQ
1.
Somebarcodescannotberead,why?
a.
Dirtyorunclearbarcodesmightnotberead.
b.
Thepossiblereasonisthatsettingforsomebarcodetypesnotcommonly
usedisoffbydefault.Youneedtoactivateaspeciicbarcodetypetogetitto
work.Pleasecontactusforhelporyoumaygotoouroficial
website
”www.gzxlscan.com”todownloadthecompletemanualandthen
refertothe
sectionof “Symbologies”.
2.
HowtochangeterminatortoTAB?
Pleaserefertothesectionof“Terminatorconiguration”fromthefullmanual
downloadedfromouroficialwebsite.
3.Arethereanybarcodesforapplyingorremovingpreix&sufix?
Yes,youmaygotoouroficialwebsite”www.gzxlscan.com”todownloadthe
completemanual,refertothesectionof“preixandsufix”orturntocustomer
serviceforhelp.
4.
Howtosolvethemessycodeproblemencounteredwhileusingotherforeign
languages?
ThedefaultlanguageisEnglish.Pleasereferto“KeyboardLanguage”tochange
thelanguage.
5.
WhyscannercannotreadItalyPharmacycode?
D o w n lo a d t h ef ul l m a n u a l f r om o ur of i ci a l we bs i t eac cor d in gt o thescanner’s
modelnumber,refertothesectionofCode32thenscan"EnableCode32"to
enablethescannertoreadItalypharmacycode.
6.
Whyscannercannotreadadd‐on2or5codes?
D o w n lo a d t h ef ul l m a n u a l f r om o ur of i ci a l we bs i t eac cor d in gt o thescanner’s
modelnubmer,refertothesectionofADD‐Oncodeandscantheappropriate
commandbarcodetoenablethescannerreadit.
7.
WhyscannercannotreaddatamatrixGS1inacorrectformat?
Scan“EnableFuntionKeyMapping”fromthismanualwillenablescannerto
outputgroup separator.