Nextar Q4 series

34
Troubleshooting
Problem Possible Cause Possible Solution
Unit may be inside a
tunnel, inside a building,
or tall buildings may
obstruct the satellite
signal
Check for
obstructions
Navigator
cannot
receive
satellite
signals or
does not
orient
Mapping SD card may
be removed for music or
photo functions
Re-install Mapping
SD Card
Rechargeable battery is
weak
Plug in power
adaptor and
charge Battery
Unit is moving side to
side too much
Secure unit
Signal is obstructed by
buildings or other
materials
Check and correct
obstruction
Satellite
signal
strength is
unstable.
Comes and
goes.
System software fails to
function after entering a
command
Turn the unit off
and on again to
reset using slide
switch on rear.