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Q: The device prompts me lack of space, how to release more space?
A: Applications are installed in internal memory of the device by default. Space gets less if you install more
and more applications. Please uninstall some applications or move some to expandable memory like Micro
SD card to release space.
Q: How to access Internet via Wi-Fi?
A: The device features Wi-Fi module. Make sure there is a Wi-Fi router nearby, and then go to “Settings”
“Wireless & Network”. Turn on Wi-Fi, the device should search for Wi-Fi routers around you and list them.
Click the router that you want to connect, enter password if required. When connected successfully, you
can surf on the Internet then. Please get closer to the Wi-Fi router as possible as you can to avoid weak
signal.
Q: I have problems making a Wi-Fi connection. What can I do?
A:
- Check your Wi-Fi router/modem by using another Wi-Fi device (ex: friend’s laptop) to verify that your
router/modem is functioning properly.
- Check your Wi-Fi router/modem documentation to see if it has a pairing button that needs to be pressed.
Some modems have such a button that must be pressed the very first time you try to make a Wi-Fi
connection with a new device.
- Make sure that you are relatively close to the modem/router to make your first connection. Then later
you can test to see how far away you can make a connection. - Try connecting to a friend’s Wi-Fi access
point to see if reacts the same way. If it connects, then you know that you’ll have to set your Wi-Fi
router/modem with similar parameters.
- Turn off the Wi-Fi, then turn it back on again. Go to Settings -> Wireless Network -> Wi-Fi.
- Make sure you have entered the correct password if required.
Q: Why is my USB drive not supported by the tablet?
A: Currently, USB storage with multiple partitions may not be well supported by the tablet. Therefore, if
your USB storage has multiple partitions, it is suggested that you should use a USB device with only one
partition for a change.
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