150
If There Is a Problem
Troubleshooting
Shooting Issues
Screen for setting
time zone and
date is displayed
when the camera
is turned on.
The clock battery is exhausted; all settings were restored to
their default values. Configure the camera settings again.
• The internal clock battery is used to power the camera
clock and to retain certain settings. Charging time of the
clock battery takes about 10 hours when you insert the
battery into the camera or connect the AC adapter
(available separately) to the camera, and the clock
battery operates for several days even after the camera
battery is removed.
–
The camera
settings reset.
The camera
makes sound.
When Autofocus mode is set to Full-time AF or while in
some shooting modes, the camera may produce an
audible focusing sound.
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121
Problem Cause/Solution A
Cannot switch to
shooting mode.
Disconnect the HDMI cable or USB cable. 87
Cannot take
pictures or record
movies.
• When the camera is in playback mode, press the
c button, shutter-release button, or b (e) button.
• When menus are displayed, press the d button.
• The flash is charging while Q (flash-ready indicator) is
flashing. Wait until charging is finished.
• Insert a memory card with sufficient free space into the
camera.
• The battery is exhausted.
2, 20
97
47
12
12, 13,
167
The camera
cannot focus.
• The subject is too close. Try shooting using scene auto
selector mode, Close-up scene mode, or macro mode.
• The subject is hard to focus on.
• Set AF assist in the setup menu to Auto.
• Turn the camera off and then on again.
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32, 46,
50
57
138
–
Problem Cause/Solution A
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