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TOLL FREE: 1-877-646-5288
To order additional parts and accessories, please visit our website:
www.ninjakitchen.com or feel free to contact customer service: 1-877-646-5288.
Replacement Parts
Troubleshooting Guide
PROBLEM POSSIBLE SOLUTION
“Err” Appears on the
Display Screen
This occurs when power to the unit is interrupted or if the unit is plugged in and the
function dial is not in the “OFF” position.
Turn the function dial to “OFF” and then turn dial to desired cooking mode.
If the unit displays “Err” for a prolonged period of time due to power failure, dispose
of the food for health and safety reasons.
Call Customer Service at 1-877-646-5288.
“E01” Appears on the
Display Screen
Cooking pot is not inside the cooking system housing. Insert the cooking pot.
“E02” or “E03”
Appears On The LCD
Display
Ninja
®
3-in-1 Cooking System is not functioning.
Please contact customer service at 1-877-646-5288.
Cleaning & Maintenance
The Ninja
®
3-in-1 Cooking System should be cleaned thoroughly after every use.
1 Unplug the unit from the wall outlet.
2 Never immerse the main housing in water or any other liquid.
3 To clean the main housing and the control panel, wipe it clean with a damp cloth.
4 The roasting lid, multi purpose pan and roasting rack are not dishwasher safe. Wash the cooking pot, multi purpose
pan, roasting rack and roasting lid with warm, soapy water. The cooking pot can be washed in the dishwasher.
5 Dry all parts after each use.
6 If food residue is stuck onto the cooking pot, fill the pot with water and allow to soak before cleaning. DO NOT use
scouring pads on the multi purpose pan or the cooking pot. If scouring is necessary, use a non-abrasive cleanser or
liquid detergent with a nylon pad or brush.
7 Please return the unit to EURO-PRO Operating LLC for any other servicing.
NOTE: After usage, the exterior of the cooking pot may produce a black film when cleaned. This is due to oxidation and
occurs from normal usage.
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