CARE & MAINTENANCE
CLEANING
• Hand-Washing
Separate all parts and wash in warm, soapy water with a soft cloth. Thoroughly rinse and air-dry all parts.
• Dishwasher
All parts, except the motor base, are top-rack dishwasher safe and should NOT be cleaned with a
heated dry cycle.
• Motor Base
Unplug the motor base before cleaning. Wipe with a clean, damp cloth.
• Filters
If there is pulp build up on the metal portion of the filter, use a cleaning utensil or toothpick to remove
the excess before washing.
STORING
For cord storage, wrap cord with hook-and-loop fastener near the back of the motor base.
DO NOT wrap the cord around the bottom of the base for storage.
When moving the unit, lift from the bottom of the motor base. Store the auger and filter assembled in the
feed chute chamber with the pulp spout installed. Place the juice jug into the pulp container for easy storage.
OVERLOADING THE UNIT
This unit features a unique safety system that prevents damage to the motor and drive system should you
inadvertently overload the motor. If the unit is overloaded, the motor will be temporarily disabled. Should
this occur, wait 2 minutes, then press START/STOP to start the unit.
If your unit needs servicing, please call Customer Service at 1-877-646-5288. So we may better assist you,
please register your product online at registeryourninja.com and have the product on hand when you call.
IMPORTANT:
DO NOT attempt to clean the unit by adding water to the feed chute chamber while
attached to the motor base.
TROUBLESHOOTING GUIDE
The REVERSE program is not operating.
• After pressing and holding REVERSE, there will be a beep and a brief pause, then the auger will rotate
in the opposite direction. Release REVERSE to stop. Repeat as needed. Press START/STOP to resume
normal operation.
The unit stopped working and is beeping.
• The unit was overloaded with ingredients. Wait 2 minutes then press START/STOP to start the unit.
Can I juice fruit with seeds and pits in it?
• No. Seeds and pits should be removed from the fruit prior to juicing. For example, remove the seeds
from cherries and the pit from a plum.
Can I juice frozen fruits and vegetables or add ice?
• No, do not use frozen fruit, frozen vegetables, or ice with this unit.
The unit makes a squeaking noise when I juice certain ingredients.
• When the auger is breaking down fibrous ingredients like apples, celery, herbs, and leafy greens, the unit
will sometimes make this noise. This is normal and not a cause for concern.
The unit is producing less juice than I anticipated based on the amount of produce I used.
• With the Ninja NeverClog Cold Press Juicer, you can expect 450g of produce to yield approximately
250ml of juice.
• Depending on the seasonality of ingredients, you may experience lower juice and pulp yield when using
the Less Pulp Filter. If this occurs, try using the Lots of Pulp Filter.
WARNING: To reduce the risk of shock and unintended operation, turn power o and unplug
unit before troubleshooting.
When a consumer buys a product in Europe, they
get the benefit of legal rights relating to the
quality of the product (your statutory rights). You
can enforce these rights against your retailer. We
give you an additional manufacturer’sguarantee
of two years. These terms and conditions relate to
our manufacturer’s guarantee only – your
statutory rights are unaected.
The conditions below describe the prerequisites
and scope of our guarantee. They do not aect
your statutory rights or the obligations of your
retailer and your contract with them.
Ninja® Guarantees
Every Ninja machine comes with a free parts and
labour guarantee. You’ll also find online support at
www.ninjakitchen.eu
How do I register my Ninja guarantee?
You can register your guarantee online within
28 days of purchase. To save time, you’ll need the
following information about your product.
• Date you purchased the unit (receipt or delivery
note).
• To register online, please visit
www.ninjakitchen.eu
IMPORTANT:
• The guarantee will only cover your product from
the date of purchase.
• Please keep your receipt at all times. Should you
need to use your guarantee we will need your
receipt to verify the information you have
supplied to us is correct. The inability to produce
a valid receipt may invalidate your guarantee.
What are the benefits of registering my free
Ninja guarantee?
When you register your guarantee we’ll have your
details to hand if we ever need to get in touch.You
can also receive tips and advice on how to get the
best out of your Ninja unit and hear the latest
news about new Ninja® technology and launches.
If you register your guarantee online, you’ll get
instant confirmation that we’ve received your
details.
What is covered by the free Ninja guarantee?
Repair or replacement of your Ninja machine (at
Ninja’s discretion), including all parts and labour.
A Ninja guarantee is in addition to your legal
rights as a consumer.
What is not covered by the free Ninja
guarantee?
1. Normal wear and tear of wearable parts (such
as accessories). Replacement parts are available
for purchase at www.ninjakitchen.eu
2. Damage caused by misuse, abuse, negligent
handling, failure to perform required
maintenance or damage due to mishandling in
transit.
3. Damage caused by maintenance not authorised
by Ninja.
Where can I buy genuine Ninja spares and
accessories?
You’ll find a full range of Ninja spares and
replacement parts/accessories for all Ninja
machines at www.ninjakitchen.eu
Please remember that damage caused by the use
of non-Ninja spares may not be covered under
your guarantee.
TWO (2) YEAR LIMITED GUARANTEE
ENGLISH
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