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General terms and conditions of warranty
1. Within the 36-month term of Warranty, starting on the date of sale entered in the duly
completed warranty card, the Warrantor shall, at its discretion:
a) repair the product free of charge, subject to the condition that any dismantled, damaged or faulty parts,
in order to ensure the Customer’s safety, shall become the Warrantor’s property,
b) replace the product with a new one at the point of purchase, subject to the condition that the damaged
or faulty product becomes the Guarantor’s property,
c) return the purchase price of the product to the User, subject to the condition that the damaged or faulty
product becomes the Guarantor’s property.
2. A defective/damaged product is a product failing to provide the features described in the
user’s manual due to intrinsic properties of the device.
3. The Beneciary under the warranty shall deliver the appliance to the Customer Service
Point at a given store in order to submit a complaint about the equipment. When asserting
your rights under warranty, you need to present the duly completed warranty card or the
purchase receipt/invoice together with a description of the defect in as much detail as
possible, in particular of the external manifestations of the defect.
4. A warranty card without the vendor’s stamp and signature or sale date is invalid.
5. The warranty excludes products with physical damage other than that caused by the
manufacturer or distributor, including specically any damage resulting from incorrect
usage or force majeure.
6. The warranty excludes products without the tamper-proof seal, unless an authorized
Service employee has removed the seal.
7. The repair centre shall make every effort to complete the repair within 21 days. The said
time limit may be extended to 1 month in the event that spare parts currently unavailable at
the Service must be purchased.
8. It is recommended that the complete product be submitted together with the complaint so
as to facilitate service operations.
9. This warranty for the sold consumer product does not exclude, restrict or suspend any
rights of the Buyer stemming from warranty regulations for defects in goods sold pursuant
to the Civil Code of 23 April 1964 (Journal of Laws Dz.U.2014.121).
10. The warranty shall be applicable within the territory of the Republic of Poland.
Warranty card
1. Stamp ..................................................................................
2. Date of sale .............................................................................
3. Signature ..............................................................................
4. Device name ............................................................................
5. Device model ...........................................................................
6. Serial No.or lot No ........................................................................
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