Troubleshooting
If you have an issue, do the following:
• Switch the phone off, and remove
the battery. After about a minute, put
the battery back in, and switch the
phone on again.
• Update your phone software:
Select Menu > Settings and Phone >
Device updates.
• Restore the original factory
settings: End all calls and connections,
and select Menu > Settings and
Restore factory sett. > Settings
only.
If your issue remains unsolved,
contact Nokia for repair options at
www.nokia.com/support. Before
sending your phone for repair, back up
your data, as all personal data in your
phone may be deleted.
You can also go to www.nokia.com/
support where you can find:
• Troubleshooting info
• News on apps and downloads
• Longer version of this user guide
• Software update info
• Details about features and
technologies, and the compatibility of
devices and accessories
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