Send the lock message
To lock the device remotely, write the predefined text, and send it to your device as a
text message.
To unlock your device, you need the lock code.
Find more help
Support
When you want to learn more about how to use your product or you are unsure how
your device should function, go to www.nokia.com/support, or using a mobile device,
nokia.mobi/support. You can also read the in-device guide. Select Menu >
Applications > User guide.
If this does not resolve your issue, do one of the following:
• Reboot your device. Switch off the device, and remove the battery. After about a
minute, replace the battery, and switch on the device.
• Restore the original factory settings
• Update your device software
If your issue remains unsolved, contact Nokia for repair options. Go to www.nokia-
asia.com/repair. Before sending your device for repair, always back up your device data.
Troubleshooting
If your device stops responding
Reboot your device. Press and hold the power key
for about 8 seconds. The device
vibrates three times and switches off. To switch your device on again, press the power
key
.
No content, such as contacts or messages, is deleted.
Restore original settings
If your device is not working properly, you can reset some settings to their original
values.
1 End all active calls and connections.
2 Select Menu > Settings and Phone > Phone management > Factory settings >
Restore.
3 Enter the lock code.
This does not affect documents or files stored on your device.
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General
Weight and Dimensions
