Nomadic Cooling Co 17 NC-X
2
Instalation Manual Ver. 240130
Troubleshoot Common Issues
All of our AC units are bench tested before
leaving the Nomadic Cooling warehouse. In
the unfortunate event that your AC unit is
not working properly, you should consider
some of these more common problems that
our technical support team encounter.
1. Power issues. Using a voltmeter, measure
the voltage the AC unit is receiving from
the power source. A drop in expected
power will cause a drop in cooling capac-
ity for the AC unit, just as it would cause
a light bulb to not glow as brightly.
A. If the voltage getting to the AC unit is
low, the first thing to consider is the dis-
tance from the power source to the AC
unit. Voltage loss in wires increases as the
distance grows. Our AC unit power cord
specifications are conservative, but if the
distance is greater than 15-20 feet, it may
be necessary to use a thicker gauge wire.
If the wiring distance is not an issue, you can
check the following:
B. Check the fuse or breaker, and any other
inline components between your power
source and the AC unit. Check the wiring
connections to and from these compo-
nents. Ensure that your fuse or breaker
are properly set, inspect the wiring in and
around such components for any cracks
or looseness.
C. Check the wires from your power source
to your AC unit. While running these
wires through a vehicle’s framework,
it can be necessary to twist and wrap
around obstacles, or feed them through
narrow spaces, often with sharp edges
exposed. This can result in damage to
the wires or insuation, which will cause a
grounding or short, and a drop in amper-
age to the AC unit.
2. Are the Crossbar Bolts are too long for
your build? Every build is different, and
if you find that the crossbar bolts are too
long, you can use a cold saw, bandsaw,
grinder or hacksaw to trim them down to
the length you need.
Remember to wear safety goggles!
Thread the nut before cutting the bolt
and then use it to re-form the thread
after cutting.
If you need to contact technical support...
Every system is different, so it is extremely
helpful (if not necessary) for our support
team to have photos of your setup to help
troubleshoot a problem. Please be prepared
to take any requested photos and send
them to support@nomadiccooling.com.
You can initiate support requests by sending
an e-mail to support@nomadiccooling.com.
Or you can call (480) 576-2489. Our support
team attempts to respond as soon as possi-
ble and we strive to always respond within
24 hours Monday through Friday.
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