Nomadic NC-X2 - Returns, Cancellations, and Missing Items; Product Returns Policy; Order Cancellation and Missing Item Reporting

Nomadic Cooling Co 19 NC-X
2
Instalation Manual Ver. 240130
Returns
Nomadic Cooling will gadly accept returns
within 30 days of acceptance of order. Please
e-mail Info@NomadicCooling.com or call
(480) 576-2489. Any returns after 30 days are
subject to prior approval.
Only items in their original condition with all
packaging, accessories, instruction manuals,
warranty cards, and UPC codes will be accept-
ed for return.
A 15% restocking fee will be assessed for all
return orders. Customers are responsible for
the cost of shipping of any product returned
to Nomadic Cooling. We are happy to arrange
for return shipping using our provider rates,
or shipping can be arranged independently.
Returns must include a tracking number.
If a returned product arrives at Nomadic
Cooling with damage due to mishandling,
poor packaging, or in otherwise unusable con-
dition for resale, then an additional fee may
be assessed.
Products should be returned to:
Nomadic Cooling Co
16680 N 51st Ave Unit 4-5
Glendale, AZ 85306
Due to some products being shipped direct-
ly from the manufacturer, please check with a
Nomadic Cooling employee where to send all
other returns.
Returned products will be assessed for dam-
age upon receiving at Nomadic Cooling.
Refunds will not be processed until the
product is received, inspected, and/or tested
by Nomadic Cooling.
All refunds will be processed back to the
original payment method and/or store credit.
Order Cancelations
If you wish to cancel your order for any rea-
son, please let us know as soon as possible.
Please e-mail Info@NomadicCooling.com or
call (480) 576-2489.
If you are canceling before the order has
been shipped, then we will process a refund
back to the original payment method. If you
are canceling after the order has been ful-
filled, then the cancelation will be processed
as a return and is subject the restocking fee
and shipping costs. If applicable, you will be
responsible for any “stop and return” fees.
Missing Items
Upon receiving your order from Nomadic
Cooling, please immediately open the pack-
age and inspect the contents to ensure all
items from the order have been included. If
you suspect that an item is missing or the in-
correct item was sent, please notify a Nomad-
ic Cooling employee ASAP so we can assess
the order. If you fail to notify Nomadic Cool-
ing within 14 days of accepting an order with
missing or incorrect items, then you will be
responsible for shipping costs for the missing
or incorrect item(s).
To better prevent orders with missing or
duplicate items, and for ease of tracking,
Nomadic Cooling will only be shipping orders
once all items in the order are ready for ship-
ping. Nomadic Cooling will not send partial
shipments. Exceptions may occur when spe-
cifically requested by the customer and/or
item(s) in the order are on backorder. Prod-
ucts are shipped the same day they are pack-
aged and ready, unless requested otherwise.
RETURNS, CANCELLATIONS AND MISSING ITEMS