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Nortel DMS/MSL-100 User Manual

Nortel DMS/MSL-100
144 pages
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Nortel Networks Symposium Call Center
Server
Symposium and DMS/MSL-100 Switch Guide
Product release 5.0 Standard 1.0 April 2004
297-2183-912

Table of Contents

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Nortel DMS/MSL-100 Specifications

General IconGeneral
CategoryServer
ModelDMS/MSL-100
TechnologyDigital Circuit Switching
ManufacturerNortel
ArchitectureModular, distributed processing
RedundancyYes, hardware and software redundancy

Summary

Getting Started

Configuring the Switch

Section A: Configuring ICM Link Parameters

Details configuring the ICM link parameters for server logon.

Configuring SCAICOMS Table

Defines linkset names and assigns them to hardware devices for server communication.

Configuring SCAIGRP Table

Associates a business group ID with a linkset for server logon.

Section B: Configuring Switch Resources

Details configuring switch resources for communication with the server.

Verifying the Configuration

Troubleshooting

Subsystem Link Problems

Lists problems related to server not receiving info or client not logging on.

Resource Configuration Problems

Addresses issues where the server cannot acquire CDNs or phonesets.

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