Nortel HMS400 User Manual

Nortel Communication Server 1000
Hospitality Messaging Server 400
Maintenance Guide
Document Number: NN42350-101
Document Release: 4.0
Date: April 2006
Year Publish FCC TM
Copyright © 2006 Nortel Networks. All rights reserved.
Produced in Canada
The information in this document is subject to change without notice. The statements,
configurations, technical data, and recommendations in this document are believed to be
accurate and reliable, but are presented without express or implied warranty. Users must take full
responsibility for their applications of any products specified in this document. The information in
this document is proprietary to Nortel Networks.
Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of
Nortel Networks.

Nortel HMS400 Specifications

General

Brand	Nortel
Model	HMS400
Category	Server
Language	English

Summary

Session Trace on HMS 400 Software

Voice Engine (Atlas) Session Trace

Explains how Atlas, the system's core, interfaces with the PBX and traces call activity.

Backup and Restore

Backup and Restore of HMS 400 Software

Details procedures for archiving critical files and restoring the system from backups.

Restoring the System from Image Disk

Provides steps to restore the HMS 400 system from an image CD in case of hard disk failure.

Channel Expansion

Installing the Dialogic Card

Configuring Dialogic Card

Explains the configuration process for Dialogic cards using the Intel Dialogic Configuration Manager.

Testing the Channels

Troubleshooting HMS 400 Hardware

Overview

Describes startup diagnostics, LED states, and POST diagnostics for troubleshooting.

Interpreting Beep Codes

System Event Log

Replacing Basic Chassis Components

Preparing the server for hardware maintenance

Outlines safety precautions for electrical shock and equipment damage before maintenance.

Removing the Side Cover

Replacing the Side Cover

Replacing System Fans

Explains how to replace the server's five internal fans for cooling.

Replacing Media Drives

Replacing a hard drive

Provides step-by-step instructions for replacing a faulty hard drive.

Installing/Replacing a Tape Drive

Replacing the CD-ROM Drive

Replacing the floppy disk drive

Working with DIMMs and The CPU

Replacing or adding baseboard DIMMs

Explains how to install or replace DIMM memory modules.

Replacing the CPU

Details the procedure for removing and installing a new CPU microprocessor.

Working with System BIOS

Updating and configuring the BIOS

Provides instructions for updating and configuring the system BIOS.

Recovering From Corrupted CMOS and BIOS

Outlines procedures for recovering from corrupted CMOS or BIOS.