Nortel ICS - Install Guide Manual

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Norstar and Meridian are trademarks of Nortel Networks

Modular ICS 7.1

Installer Guide

1-800-4 NORTEL

www.nortel.com/norstar

N0130943 02

Printed in Canada

Main Page

Default Chapter3
- Table of Contents3
Regulations21
- North American Regulatory Information21
  - Safety21
  - Enhanced 911 Configuration22
- Telecommunication Registration24
- Canadian Regulations - Please Read Carefully28
  - Notice28
  - Notice29
- US Regulations - Please Read Carefully30
- Important Safety Instructions34
  - Installation34
  - Use35
- International Regulatory Information37
- Safety39
  - Additional Safety Information40
- Limited Warranty42
How to Use this Document45
What's New with Norstar47
- New Feature for Version 7.147
- New Features and Hardware for Version 7.047
- Changes for Version 7.049
- Features from 6.1MR Addendum51
Welcome to ISDN53
- Comparing ISDN to Analog54
- Type of ISDN Service54
  - B Channels55
  - D Channels55
- ISDN Layers55
- ISDN Bearer Capability56
- Services and Features for ISDN PRI and BRI57
  - PRI Services and Features57
  - BRI Services and Features58
- Feature Descriptions59
- ISDN Hardware64
- Clock Source for ISDN Cards69
- Other ISDN BRI Equipment: NT170
  - ISDN Standards Compatibility71
Working with ISDN73
- Planning Your ISDN Network73
- Ordering ISDN PRI73
Trunks and Target Lines89
- Trunk Operating Modes (T1)90
Remote System Access99
- Use System Features During a Remote Call99
Controlling System Access103
- Class of Service103
- Restriction Filters104
  - Direct Inward System Access (DISA)106
Networking with Norstar109
- Tie-Line Networking110
  - Norstar Behind a PBX111
- Dialing Plans112
- Dialing Plan Using Public Lines114
  - Destination Code Numbering in a Network114
- Dialing Plan Using E&M Lines115
- Dialing Plans with Shared Line Pools119
  - Call-By-Call Services Example121
    - Norstar Configuration123
  - PRI Dialing Plan Example for Two-Way DID125
    - Static DID and Two-Way DID126
- Private Networking Using PRI127
- Customer Use176
  - Public Network176
  - Private Network180
- ETSI, MCDN and Network Features186
Data Solutions193
- Examples of ISDN Scenarios193
- ISDN Applications193
Planning the Installation195
- Planning Checklist196
Installation227
- Installation Checklist228
- Testing the ISDN BRI Network Connection230
- Installing the Cartridges231
- Mounting the Modules233
  - Installation Tips235
- Installing the ROM Software Cartridge237
- Inserting a Cartridge239
  - Terminating Resistors on BRI-ST Cards240
    - Shorting Straps on a BRI-ST Card241
  - Connecting Expansion Modules242
    - Analog Station Module242
    - Order of Connection242
- Installing Fiber Cables248
- Fiber Cable Management System249
- Connecting the Wiring255
  - Connecting the Wiring to the Distribution Panel255
  - Wiring Charts260
- Emergency Telephone291
- Moving Telephones293
- Installing ISDN BRI Terminal Equipment294
- Installing Optional Equipment297
- Powering up the System300
  - Check the Power301
Programming303
- Programming Overview304
  - Profile, Dialpad and Startup Programming305
  - Installer or System Coordinator Plus Programming306
  - System Coordinator Programming307
  - Admin/Basic Programming307
- Programming Tools309
  - The Programming Overlay309
  - Using the Telephone Buttons for Programming310
    - Special Characters on the Display312
    - The Display Buttons312
  - The Norstar Programming Record313
  - Exiting313
  - Viewing Your Programming Updates314
  - Entering Numbers314
  - Viewing Long Telephone Numbers314
  - Setting up User Preferences315
- Copying Telephone Programming316
  - System ID319
  - Reviewing Programmed Settings319
    - Viewing the Programming for a Line320
    - Viewing the Programming for a Telephone320
- Programming Sequence321
- Profiles and Dialpads322
  - Profile Programming322
    - Profile Parameters322
    - Changing the Profile325
  - Dialpad Programming326
- Startup Programming327
  - Performing Startup327
    - Changing the Default Telephony Template328
    - Changing the Starting DN329
- Programming331
  - Entering Programming for Installers332
  - Entering Programming for System Coordinators333
  - Entering Programming Using Other Passwords334
- Terminals&Sets335
  - Line Access335
  - Capabilities345
  - Name348
  - Lines361
  - Trunk/Line Data361
  - Name377
  - Restrictions378
  - Telco Features380
    - Vmsg Center 1380
- Services381
  - Common Settings382
  - Ringing Service385
  - Restrn Service389
  - Routing Service389
- Routes and Destination Codes391
  - Routes391
  - Dest Codes395
- Setting up a Route for Local Calling399
- Setting up a Route for Long Distance Calling401
- Configuring the Second Dial Tone Table403
- Adding a Long Distance Carrier Access Code404
- Programming for Least Cost Routing406
  - Multiple Least Cost Routing407
  - Sched:night408
- Using Dialing Restrictions with Routing410
- Sys Speed Dial411
- Passwords412
  - COS Pswds412
  - Time&Date419
  - System Prgrming420
  - Direct-Dial448
- CAP/KIM Assign450
- Dialing Plan451
  - DN Lengths (Enbloc Dialing)452
  - Private Networks453
  - Public Networks454
  - Dial Timeout455
- Access Codes456
  - Line Pool Codes456
  - Park Prefix458
  - External Code459
  - Direct-Dial459
  - Auto DN460
  - Disa Dn460
  - Privacccode461
  - Carrier Codes462
  - Remote Access463
    - Rem Access Pkgs463
    - Rem Line Access463
- Rec'D # Length465
- DN Length465
- Nat'nl Length (Profile 2, Only)467
- Make/Break (Profile 2, Only)467
  - Busname467
  - Call by Call Service for PRI472
  - Network Services482
  - Telco Features488
  - Software Keys493
  - Hardware496
  - Show Module496
  - Cards on KSU496
  - Modules506
  - BRI Card512
  - Dns on Loop517
    - Assign Dns517
    - Loop DN517
  - Clock Src518
    - Setting the Clock Source for Dtis and PRI522
    - T1 or ISDN-PRI Configurations524
  - Send Name Display (PRI)525
  - Datamod526
    - Type526
Maintenance527
- Beginning a Maintenance Session528
- System Version529
  - Checking the Version of the System529
- Port/Dn Status530
- Identifying a Connected Device531
  - Displays532
- Checking the Device Version Number533
- Checking the State of the Device534
- Disabling a Device535
  - Displays535
- Enabling the Device536
- Returning to the Beginning536
- Module Status537
- Looking at the Module Inventory537
- Checking the Number of Cartridges538
- Checking the State of a Module538
- Checking the State of a Cartridge539
- Disabling a Module or Its Cartridges539
- Enabling a Module or Its Cartridge540
- Returning to the Beginning540
- System Test Log541
- Checking the Items in the Log541
  - Checking the Current Alarm542
  - Checking When each Item Occurred542
  - Checking Consecutive Repetitions of an Event or Alarm542
  - Erasing the Log543
- System Administration Log544
  - Checking the Items in the Log544
- Network Evt Log546
- Checking the Items in the Log546
  - Checking the Current Alarm546
  - Erasing the Log547
  - Checking When each Item in the Log Occurred547
- Alarm Codes548
  - If You See an Alarm Code549
  - Alarm Troubleshooting551
- Event Messages555
  - Dealing with Event Messages555
  - Significant Event Messages556
  - Event Message 799559
  - Displays560
- Provisioning BRI and PRI Lines563
- BRI and T1 Lines563
  - Cd1-ICS563
  - L001564
  - Provisioning a T1 Line564
- Provisioning a PRI Line564
- Deprovisioning a Line565
- Disabling a PRI Channel565
- Tests566
  - Loopback Tests for T1 or ISDN-PRI Lines566
    - Tests Initiated by the Central Office570
    - Tests Initiated from Norstar570
- Starting a Loopback Tests571
- Operating a Continuity Loopback Test572
- Loopback Test for BRI Lines572
- Operating a Payload Loopback Test573
- CSU Stats574
- Statistics574
  - Checking the Performance Statistics575
- Checking the CSU Alarms577
  - Checking Active Alarms577
  - Checking Carrier Failure Alarms577
  - Checking Bipolar Violations578
  - Checking Short Term Alarms578
  - Checking Defects578
  - Resetting All Statistics579
- Diagnostic Tools580
- Link Status581
- Working with Fractional PRI581
Usage Metrics583
- Hunt Groups583
- Call-By-Call584
  - Clearing the Metrics585
Troubleshooting587
- Getting Ready588
- Types of Problems589
- Problems with Telephones591
- Problems with Lines596
- Problems with Optional Equipment606
- Problems with Trunk Cartridges Service611
  - Digital Trunk Interface Trouble612
  - Monitoring the T1 or PRI Signal614
- Problems with BRI Service615
- ICS down618
- Trunk or Station Module down619
- Data Module down620
- Problems for Network or Remote Users621
Specifications635
- Norstar System635
- Digital Trunk Interface637
Glossary639
- Call Forward641
- Call Information641
- Call Log642
- Call Park642
- Contrast Adjustment643
- Do Not Disturb645
- Last Number Redial648
- Pickup Group651
- Show Time655
Index659

Nortel ICS - Install Guide Manual

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