Do you have a question about the Nortel ICS and is the answer not in the manual?
Outlines the workflow for managing Norstar systems using ICSRT.
Details the necessary hardware for establishing remote connections.
Explains how to establish a remote connection via dial-up modem.
Covers the capabilities of ICSRT for managing Norstar systems remotely.
Steps to configure your computer for the ICSRT application.
Specifies the minimum hardware needed to run ICSRT.
Configures modem parameters for successful remote connections.
Step-by-step guide for installing the ICSRT software.
Explains the use and management of customer databases within ICSRT.
Steps to add new customer information to the database.
Instructions for modifying existing customer information.
Overview of establishing a connection to a Norstar system.
Overview of the Remote Set tool's functionality and purpose.
Overview of the Browser tool for system programming.
Addresses common issues and solutions for the Browser tool.
Overview of using Excel workbooks for offline system programming.
Steps to set up and prepare Excel workbooks for system programming.
Steps to set system-specific parameters within a workbook.
How to extract system data into an Excel workbook.
How to manage and resolve errors encountered during programming.
How to perform backups using the ICSRT scheduler.
How to perform restores using the ICSRT scheduler.
Steps to initiate the backup/restore scheduling service.
How to configure automatic backup and restore jobs.
How to perform manual backups using the Backup Restore tool.
How to perform manual restores using the Backup Restore tool.
Lists and explains common error messages encountered with ICSRT.