Chapter 5 Understanding the Remote Set tool 61
ICS Remote Tools User Guide
Remote Set tool restrictions
When a connection is made to the ICS, the Remote Set tool window simulates a telephone attached
to the system (but does not have all the telephone capabilities of an actual telephone). With this in
mind, it is important to note the following:
• Do not disable the port/extension or the B2 channel for either the RAD or the RAD line. The
only method of recovery is to enable the port/extension B2 channel locally with a telephone.
• Do not make calls with a simulated telephone using the RAD because there is no voice
channel. In addition, you cannot do any voice mail programming that requires voice recording.
• Use caution when clicking button representations in the window because doing so affects
system operation. For example, clicking a line button answers the line if it is ringing or
occupies the line if it is idle. Clicking the Call Forward button allows the telephone to
forward the call when ringing lines appear.
• Telephone simulations do not simulate tones, ringing or display brightness. They are unable to
generate long tones using FEATURE LINK 0 LINK. Although you can enter this code using
the Remote Set tool, the tone will sound only for the duration of one mouse click.
• When entering data using a mouse, the display updates may take a fraction of a second. You
should click slowly with the mouse and check that the number or letter is updated before
clicking the next number or letter on the set. This delay does not occur when you use the
keyboard to enter information.
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