Nortel ICS - Connecting to a Norstar System from ICSRT; Connecting to a Norstar System; Connecting Manually

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ICS Remote Tools User Guide
Chapter 4
Connecting to a Norstar system from ICSRT
This chapter describes how to use the ICS Remote Tool (ICSRT) Connection Properties dialog to
open a connection to a target Norstar system.
Before you attempt to open a connection, ensure that all the hardware connections are complete.
The RAD Installation Guide describes how to install a RAD on a Norstar System.
Refer to “Explaining RAD connections” on page 16 for an overview of the different types of
connections and how to use them.
Connecting to a Norstar system
There are two ways to open a connection to the RAD, both use the Connection Properties dialog:
• you can open a general connection record
• you can open a record for a specific customer.
You need to open a connection to a Norstar system to use any of the tools located under the Run
Tool menu item, except Select Workbook. You also need to ensure that a connection is running
during scheduled backups or restores. Refer to
Chapter 8, “Backing up and restoring Norstar data“,
on page 107.
Connecting manually
If you are testing a RAD connection or for some other reason you want to manually enter the
connection information, follow these steps:
1 On the Customer Info screen, select the first line (Select this row).
2 Click on any of the tools under Run Tool except Select Workbook.
The default Connection Properties dialog appears. (Figure 23).
3 Change or enter the parameters for the connection you want to make. Refer to the following
table for a description of each field.