Novint Falcom - Using the Falcon Test Utility; Interpreting Falcon Test Results

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try restarting the application, restarting N VeNT, or rebooting
your computer.
* If your Falcon is still not working properly, please perform the
following steps to determine where the problem is occurring. To
help diagnose errors you can run Falcon Test. You can access
Falcon Test either in N VeNT in the Help pulldown menu in the
middle of the N VeNT screen or at C:\Program
Files\Novint\Falcon\TestUtilities\FalconTest\FalconTest.exe
1. Start Falcon Test (please note that during Falcon Test, no lights will be on, on
the Falcon front panel, unless you specically push the LED buttons that turn the
lights on)
2. After it is started, click the Open button on the top left. You will see the Com
Thread Loop Count, counting up (don’t worry about the Update Errors counter). If
this happens properly, this means that the Falcon drivers are correctly installed,
it is plugged into the USB port, and the Falcon is detected. If this doesn’t work
correctly (i.e. you don’t see the Com Thread Loop Count box rapidly counting),
then please make sure you installed the Falcon Drivers, and check your USB
connection. If the Falcon is not detected, please see Driver Installation Issues
below.
3. Next, after pushing the Open Button, while the Com Thread Loop Count box
is still counting, push the Home Button on the top right. Move the Falcon all the
way towards you (making sure each of the 3 arms extends as far out as it can),
and then all the way away from you (making sure each of the 3 arms goes all
the way back into the Falcon body). The three lights in the Homing box should
change from Red to Green. This means that the Falcon has power, and that the
movements on all three arms are being read. If none of the 3 lights turn green,
then it could mean the Falcon is unplugged from the power supply, the power
supply itself is not plugged in or is not getting power, the outlet does not have
power, the plug is not properly seated in the power supply (please check this),
or there is a faulty power supply. If one of the 3 lights does not turn green, but