8
9. Troubleshooting
When trouble is found, please check the followings prior to consulting your dealer.
Problem Item to Check Cause Solution
No / Poor 
vibration.
The Tip does not 
generate vibration, in 
spite of depressing 
the Foot Control.
The Tip is not tightened firmly. Tighten the Tip until the Tip Wrench clicks.
Worn Tip. Replace the Tip.
Power has not been correctly 
adjusted for the Tip.
Adjust the power on the Power Guide or 
Tip case label. Do not exceed.
Failure of vibrator in the handpiece. Contact dealer.*
The Tip is bent 
or broken.
—
Power has not been properly 
adjusted for the Tip.
Adjust the power level the Power Guide or 
Tip case label. Do not exceed.
The Tip is flying 
away.
— The Tip is not tightened firmly. Tighten the Tip until the Tip Wrench clicks.
Noise from the 
handpiece.
—
Power has not been properly 
adjusted for the Tip.
Adjust the power level on the Power Guide 
or Tip case label. Do not exceed.
The Tip is not tightened firmly. Tighten the Tip until the Tip Wrench clicks.
Failure of vibration in the handpiece 
or the Module.
Contact dealer.*
The handpiece 
is overheating.
—
Power has not been properly 
adjusted for the Tip.
Adjust the power level on the Power Guide 
or Tip case label. Do not exceed.
The Tip is not tightened firmly. Tighten the Tip until the Tip Wrench clicks.
Failure of vibration in the handpiece 
or the Module.
Contact dealer.*
No / Weak water. 
The water does 
not reach to the 
handpiece.
—
Check the water circuitry and supply to the 
Unit Chair. 
Remove the 
handpiece from the 
handpiece cord. Water 
does not comes out or 
weak from it.
The water  adjustment dial is 
closed.
Turn the water adjustment dial and set it to 
an appropriate water colume.
The water filter is clogged.
Contact dealer.*
No / Weak water form 
the handpiece.
There may be exogenous material 
in the hole.
Air it with the appliances such as 
syringes from the rear of the handpiece.
If it is still unsolved, contact dealer.
Water leakage.
Water is leaking from 
the joint between the 
handpiece and the 
cord.
O-Ring at the handpiece cord is 
worn or damaged.
Replace with new O-Ring (Refer to  6  6-2 
Changing O-Ring). 
Handpiece 
LED does not 
illuminate. 
(Varios 170 LUX)
Tip oscillate, but 
Handpiece LED turns 
on and off.
The handpiece is not connected into 
the Handpiece Cord correctly.
Firmly insert the handpiece into the 
Handpiece Cord inmost. 
Tip oscillate, but 
Handpiece LED does 
not turn on.
Disconnection in the Handpiece 
Cord, or failure in Module.
Contact dealer.*
* Repairs cannot be made by the customer.