NUANCE Dragon - Page 34

Appendix A: Troubleshooting and Maintenance
FromtheStartmenu,selectSettings>Update &
Security> Troubleshoot >Bluetooth.
Can'tdictate
l
EnsureDragon'smicrophonebuttonison.Turning
onyourheadsetdoesnotturnonDragon's
microphoneautomatically.ClickortapDragon's
microphonebuttonandbegindictatingwhenit
turnsgreen.
l
Disconnectyourheadsetandthenreconnectit.
Dothefollowing:
1.
OpentheBluetoothmenu:
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Apple devices—Tap
Settings>Bluetooth.
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Android devices—Accessthe
QuickSettingsmenuandtapthe
Bluetoothicon( ).
l
Windows devices—LaunchSet-
tings>Devices>Bluetooth and
other devices.
2.
Disconnectyourheadset:
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Apple devices—IntheMy
Deviceslist,taptheInfoicon(
)nexttoDragon Bluetooth
Headset II,andthentap
Disconnect.
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Android devices—Inthe
AvailableDeviceslist,tap
DisconnectnexttoDragon
Bluetooth Headset II.
l
Windows devices—OntheSet-
tings>Devices>Bluetooth and
other devicespage,click
Dragon Bluetooth Headset II,
andthenclicktheDisconnect
button.
You'llhearaudioprompt"Disconnected".
TheredandblueLEDlightsflashto
indicatetheheadsetisinpairingmode.
3.
OpentheBluetoothmenu.
l
Apple devices—Tap
Settings>Bluetooth.
l
Android devices—Accessthe
QuickSettingsmenuandtapthe
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