Part
Cleaning Methods
Cleaning Tip
Dishwasher
Safe
Hand Wash
(submerged)
Wipe Clean
(damp cloth)
Accessories.
• Soup Spoon.
• Rice Paddle.
• Steam Rack.
• Measuring Cup.
• Condensation
Collector.
• These items are all top rack
dishwasher safe. We recommend
rinsing them and giving them a
quick brush using a dish brush
to remove any dried food debris
before washing them in the
dishwasher.
• Do not use harsh chemical
detergents, powders or scouring
pads to clean these accessories.
• Ensure to empty any water from
the condensation collector before
cleaning.
• Ensure these accessories are dry
before storing them.
Lid & parts.
• Sealing Ring.
• Pressure Release
Valve.
• Float Valve.
• Float valve
silicone cap.
• Anti-block shield.
• Turn the lid upside down and
put it on a clean, flat, and stable
surface.
• Remove the sealing ring and
pressure release valve, float
valve, float valve silicone cap
and anti-block shield by carefully
pulling it away from the lid.
• Wash the sealing ring and
pressure release valve, float
valve, float valve silicone cap and
anti-block shield with hot soapy
water or place on the top rack
of dishwasher. Store sealing ring
in a properly ventilated area to
decrease residual odors of food.
• IMPORTANT TIP: To eliminate
odors, soak the sealing ring in
vinegar for 10-20 minutes and
wash thoroughly after soaking.
• After cleaning, store the lid
upside down on the cooker base.
Troubleshooting.
Issue Possible Cause Solution
Diculty closing lid.
The sealing ring is not properly
installed
Check the position of the sealing ring and ensure
it is properly installed in the sealing ring rack.
The float valve is in the popped-up
position.
Gently press the float valve downward using a
long utensil.
Diculty opening lid.
There is still pressure inside the
cooker.
Release pressure by turning the pressure release
valve in Venting position. Ensure that the float
valve dropped down before opening the lid.
WARNING: Contents inside the pot under pressure
can cause scalding injury, do not attempt to force
lid open. Always follow the Safe Lid Opening
instructions in this user guide.
The float valve is stuck in the
popped-up position due to food
debris or residue.
Ensure steam is completely released by quick
releasing pressure, then press float valve gently
using a long utensil. Open lid cautiously and
thoroughly clean float valve, surrounding area,
and lid before next use.
Inner pot sticks
with the lid when
opening.
The inner pot may create suction
while cooling, causing it to stick
to the lid.
Turn pressure release valve to Venting position to
completely release pressure.
Steam leaks from
side of lid.
There is no sealing ring in lid. Install sealing ring properly.
The sealing ring is damaged or not
properly installed.
Replace sealing ring. Contact Customer Service
to replace damaged sealing ring.
Food debris attached to sealing
ring.
Remove sealing ring and clean thoroughly.
The lid is not properly closed. Reposition lid and lock properly.
The float valve does
not rise
There is food debris on float valve. Clean float valve thoroughly.
Too little liquid in the inner pot.
Add thin, water-based liquid to inner pot based
on size:
6L - 375 ml | 8L - 500 ml
Minor steam is
leaking from the
pressure release
valve
The pressure release valve is
not properly pointed to Sealing
position.
Make sure pressure release valve is properly in
Sealing position.
The cooker is regulating excess
pressure.
This is completely normal. No action required.
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