LIMITED WARRANTY FOR NUTRICOOK
Nutricook’s limited warranty obligations are confined to the terms set
forth below:
Nutricook warrants this product against defects in materials and
workmanship for a period of two years from the date of original
retail purchase. This limited warranty is valid only in the country in
which the product is purchased and comes with the product at no
extra charge, however shipping and processing fees will be incurred
for returns, replacements and or refunds.
OBTAINING WARRANTY SERVICE
For limited warranty service, simply visit www.nutricookworld.com
for Customer Service details of your respective territory or contact
our customer service department at info@nutricookworld.com
and we will be glad to help you. When you contact our customer
service department you will be asked for your name, address,
telephone number and to provide proof of the original purchase
(receipt) containing a description of the product(s), purchase date,
and the appropriate Nutricook bar code(s). Before you send your
product for limited warranty service please make sure to keep a
copy of all relevant documents for your files (receipt, etc.). It is always
recommended to purchase product insurance and tracking services
when sending your product for service. Remember, shipping and
processing fees will be incurred and are not covered by the two-year
limited warranty.
EXCLUSIONS AND LIMITATIONS
This Nutricook Two-Year Limited Warranty applies only to Nutricook
products distributed by or for Nutricook that can be identified by the
“Nutricook” trademark, trade name, logo and bar code. Nutricook’s
Two-Year Limited Warranty does not apply to any other products
that may appear to be authentic, but were not distributed/sold by
Nutricook.
Warranty.
Issue Possible Cause Solution
Steam escapes from
the pressure release
valve while it is in
Sealing position
The pressure release valve is not
properly seated
Turn the pressure release valve properly to
Sealing position.
Pressure sensor control is not
working
Contact Customer Service.
Clicking or light
cracking sounds is
produced
The power switching and
expanding pressure while
changing temperature can
produce this sound
This is completely normal. No action required.
Exterior bottom of the inner pot
is wet.
Ensure to wipe the exterior surface of the inner
pot before inserting to the heating element.
LCD display
flashes error
codes and
cooker beeps
continuously.
E1 - Temperature Sensor
Open Circuit.
WARNING:
Stop working after these codes appear.
Disconnect from power supply. Contact
customer service.
E2 - Temperature Sensor
Short Circuit.
burn - Overheating.
E4 - Signal switch mal-
function.
Lid - The lid is not closed
properly.
Reposition the lid and ensure it is properly locked
for all pressure cooking programs.
NOTE: Do not use the lid when running the SAUTÉ
function.
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