nutricook STEAMI ST01

Questions and Answers

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Dominique MyersAug 5, 2025
Why is white smoke coming out of my Nutricook Oven?
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  morsebarbaraAug 5, 2025
  White smoke coming from your Nutricook Oven during cooking is usually normal. It can be due to excess oil or fat from foods. Empty accumulated oils or fats from the baking pan between cooking batches to reduce smoke. It can also happen if the inner cavity wasn't cleaned properly after previous use, so ensure you clean accessories to remove dried food and grease after each use. Using oils with a low smoke point, like olive oil, can also cause this; switch to oils with a high smoke point such as avocado, canola, or grapeseed oil.
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Helen HebertAug 11, 2025
What to do if black smoke is coming out of my nutricook STEAMI ST01 Oven?
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  markbanksAug 11, 2025
  If black smoke is coming from your Nutricook Oven, it's likely that food is burning. Immediately turn off and unplug the unit. Wait for the smoke to stop before opening the door, and then thoroughly clean all accessories. Alternatively, it could indicate a circuit problem. In this case, immediately turn off and unplug the unit, wait for the smoke to stop, and contact customer service for assistance. Do not attempt to use the unit.
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Joseph RamosAug 15, 2025
What to do if the 'ADD WATER' light is blinking on my Nutricook Oven?
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  Rhonda ShepherdAug 15, 2025
  If 'ADD WATER' is blinking on the display and your Nutricook Oven pauses, it means the water tank is empty. Pull out the water tank located at the base, fill it with water, and re-insert it. Then, press START/CANCEL to resume cooking; the 'ADD WATER' indicator should disappear.
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Savannah PaceAug 21, 2025
Why is steam coming out of the steam vent of my Nutricook Oven during convection cooking?
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  Janet KirkAug 21, 2025
  If steam comes out of the steam vent of your Nutricook Oven during convection cooking, it might be due to residual water in the evaporating plate. Before cooking, ensure the evaporating plate is completely dry. Another cause may be moisture inside the unit. Ensure the inner cavity is also completely dry before starting to cook.
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Adam YorkAug 25, 2025
Why does the stainless-steel evaporating plate in my nutricook STEAMI ST01 Oven have dark spots?
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  Christina KnightAug 26, 2025
  Dark spots on the stainless-steel evaporating plate of your Nutricook Oven are normal. They are usually a result of food residues or mineral deposits from the steam evaporating process.
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paul19Aug 31, 2025
What to do if my nutricook STEAMI ST01 display shows error code Er1?
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  Stacy HebertAug 31, 2025
  If your Nutricook Oven displays the error code 'Er1', it indicates an upper NTC short circuit. Stop using the unit immediately, disconnect it from the power supply, and contact Customer Service.