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OBi2182
Obihai Technology OBi2182 User Manual
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:
OBi
1062
OBi1032
OBi1022
OBi2062
OBi2162
OBi2182
October
2017
Copyright
, Obihai Technol
ogy, Inc.
2010
-2017. All Righ
ts Reserved.
Copyright
material. Do not
make copies. Do no
t distribute.
All conten
ts subject to chan
ge without no
tification.
2
Table of Contents
Default Chapter
2
Table of Contents
2
Audience
12
Where to Go for Help
12
Notational Conventions
13
Boolean Values
13
Multiple Choice Values
13
Parameter Values
13
Introduction
14
Ob Iip Phone Hardware
14
Accessories Available Separately from Obihai
19
Other Accessories
19
Connecting the ob Iip Phone
20
Connecting the Phone to the Network
20
Connecting to the LAN over Wired Ethernet
20
Connecting to the WLAN over Wifi
20
Overview of Phone Features
20
Administrative Features
20
Voice Features
20
Call Features
21
Soft Switch Support
21
Integrated GUI Applications
21
Complementary Obihai Products and Services
22
Configuration and Management Interfaces
23
Device Local Configuration
23
To Access the Obi IP Phone Device Management Web Page
23
Web Page Conventions and Icons & Buttons
24
Local Configuration Web Page Layout
25
Phone Screen Capture
27
Remote Provisioning
27
About ZT (Zero Touch): Device Customization at Obihai's Factory
28
Obitalk Portals
29
User Portal
29
Telephone-IVR-Based Local Configuration
29
Main Menu
30
Additional Options (Menu 0)
31
System Level Options
31
Network Related Configuration Options
31
SP1 Configuration Options
32
SP2 Configuration Options
33
Obitalk Configuration Options
34
Auto Attendant Configuration Options
35
Customized AA Prompt Recording Options
35
Phone Gui
36
Settings
36
Preferences
39
Admin Password
39
Networking Features
40
Ethernet Ports
40
Wan Interface
40
Vlan
40
Lldp
40
IP Address Assignment
40
DNS Servers
40
Wifi Interface
41
IP Address Assignment
41
DNS Servers
41
Dhcp Options
41
Dns Lookup
41
Lookup Order
41
Locally Configured DNS Lookup Table
42
Ntp Servers and Local Time
42
802.1X Authentication
42
Certificates for 802.1X Authentication
43
Feature Keys
44
Using Speed Dial to Store a Feature Access Code Prefix
47
Line Keys and Virtual Line Keys
50
Line Key and Virtual Line Key
50
Left Line Keys and Virtual Left Line Keys
51
Programmable Keys
51
Programmable Hard Keys
51
Side Car Keys
53
Feature Key Configuration Parameters
53
Highlights of Feature Key Functions
53
Call Keys
53
Line Monitor Keys
54
Speed Dial Keys
54
BLF Keys
54
Call Park Monitor Keys
54
Presence Monitor
55
Group Page Keys
55
Input Methods
56
Phone Keypad
56
Usb Keyboard
56
Voice Services
57
Itsp Profiles
57
Overview of Common Trunk Configuration
57
Service Enable
57
Service Account Credentials
58
Servers
58
Trunk Capacity
58
Basic Incoming Call Handling
58
Basic Outgoing Call Handling
59
Specification of Target Phone Numbers
59
Sip/Sp Service
60
SIP Registration
60
Third Party Registration
61
Registrationperiod
61
REGISTER Final Non-2Xx Response Handling
62
SIP Outbound Proxy Server
62
DNS Lookup of SIP Servers
63
NAT Traversal Considerations
63
Keep Alive Messages
64
SIP Proxy Server Redundancy and Dual REGISTRATION
64
SIP Privacy
65
STUN and ICE
66
ITSP Driven Distinctive Ringing
67
RTP Statistics - the X-RTP-Stat Header
67
Rtcp
67
Media Loopback Service
67
A SIP/SP Configuration Example
68
Google Voiceâ„¢ Service
69
Obitalk Service
70
Obibluetooth Service
71
Call Features
72
Phone Level and Line Level Feature
72
Call States
72
Core Call Features
73
Line Capacity
73
Complex Operations between Multiple, Diverse Voice Services
73
Making Outgoing Calls
73
Digitmap
73
Audio Path and On/Off-Hook States
73
Off-Hook Dialing
74
On-Hook Dialing
74
Outbound Call Routes
74
Primaryline
74
Explicitly Selecting a Line to Make Call
75
Dialing "Speed Dials 99" Numbers
75
Dialing Star Codes
75
Called Party Caller ID Display
75
Handling Incoming Calls
76
Inbound Call Routes
76
Rejecting Incoming Calls
76
Caller ID Display
76
Ending Calls
76
Holding Calls
76
Resuming Calls
76
Foregrounding" a Call
76
Call Waiting
77
Call Transfer
77
Transfer Signaling
78
Limitations of Transfer by Internal Bridging
79
Conference Calls
79
Local Mixing/Bridging
79
Call Selective Mute
79
Coachee Mode
80
External Conference Bridge
80
No Hold Call (NOHC)
80
Expanded Call Features
80
Auto Answer and Intercom
81
Auto-Answer Incoming Call Based on Inbound Call Routing Rules
81
Auto-Answer When Caller Requests to Barge-In (with Obitalk Service)
82
Barge-In as a Coach
82
Push to Talk
82
Speed Dial Feature Key
82
Block Caller ID
83
Block Anonymous Call
84
Calling Line ID Display
84
Call Forwarding
84
Call Forward Numbers
84
Call Forward ALL
85
Call Forward on Busy
85
Callforwardonnoanswer
85
Call Forward Signaling
85
Limitations of Call Froward by Internal Bridging
86
Do Not Disturb
86
Do Not Ring
86
Message Waiting Indication - Visual and Tone Based
86
Multicast Page Groups
87
Music on Hold (MOH)
88
Premium Call Features
89
Busy Lamp Field (BLF)
89
Single Versus Multiple BLF Event Notification
89
BLF with Call Park Status
90
What Happens When BLF Key Is Pressed
90
BLF Operation: Speed Dial
90
BLF Operation: Directed Call Pickup
90
BLF Operation: Barge in
91
BLF Operation: Call Pickup
91
BLF Operation: Resume
91
BLF Configuration
91
Floating BLF Key Assignment
92
SIP for BLF
93
BLF with Obitalk Service
94
Call Park and Call Pickup
94
Call Park Methods
95
Call Park Monitor and Call Pickup Methods
95
Call Park Ring
96
Shared Line and Shared Call Appearances (SCA)
97
Line Seize
98
What Happens When a Call Appearance Key Is Pressed
98
Buddy List
99
Expanded Buddy List and Groups
101
Buddy List Management
101
Presence Monitor
101
Call Recording Controls
102
Hold and Talk Event Package
102
Advice of Charges (AOC)
102
Broadsoft Call Center Features
102
Disposition Code
102
Customer Originated Call Trace
103
Escalation
103
Call Center Information
103
Broadsoft Guest Login/Logout (Hoteling)
103
Emergency Calls
104
Call Diversion History
104
Broadsoft AS-Feature-Event Features
104
Call Forward All
105
Call Forward Busy
105
Call Forward no Answer
105
Do Not Disturb
106
ACD Agent State
106
Security Classification
107
Executive Call Filter
107
Executive Assistant
107
Call Recording Settings
107
Broadsoft XSI Features
107
Network Directories
108
Broadsoft Hosted PBX Platform
108
Netwrok Directory Soft Key Options
108
Other PBX Platforms
109
Replace the Built-In Phone Book with a Network Directory
110
Network Call Logs
110
Broadworks Anywhere
110
Remote Office
110
Simultaneous Ring
111
Call Forward Always
111
Call Forward Busy
111
Call Forward no Answer
111
Anonymous Call
112
Do Not Disturb
112
Built-In Phone Apps
113
Phone Gui Customization
115
Main Menu
115
Line Key Tabs
115
Controlling Multiple Calls Per Call Key
115
Calls App Behavior
115
Soft Key Set Customization
116
Soft Key Set Parameter Syntax
116
Soft Key Specification
116
Assignable Soft Keys
117
Soft Key Set Parameters
123
Line Key Window Customization
124
Example
127
Customizable Screen Elements
128
Using $Macros and @Macros Inside XML
129
Eval(Expression)
129
Color and Color Pattern
132
Screenitem> XML
132
Elements in a <Screenitem> XML
133
Attributes in a <Screenitem> XML
134
Macors that Can be Used Inside a <Screenitem
136
Linekeystyles> XML
138
Elements in a <Linekeystyles> XML
138
Attributes in a <Linekeystyles> XML
139
Macors that Can be Used in a <Linekeystyles> XML
140
Example 1: Double Size Line Key Screen Tiles
140
Softkeystyles> XML
141
Elements in a <Softkeystyles> XML
141
Attributes in a <Softkeystyles> XML
142
Macors that Can be Used in a <Softkeystyles> XML
143
Example 1: Use Icons Only for Home Screen Soft Keys
143
Main Menu Customization
144
Mainmenu> XML
145
General Structure
145
Elements in <Mainmenu
146
Attributes in <Mainmenu
146
Attributes in <Mainmenu> <Item> Element
147
Macros Available in <Mainmenu
151
Example
151
Mainmenuitemstyles> XML
152
General Structure
152
Elements in <Mainmenuitemstyles
152
Attributes in <Mainmenuitemstyles
153
Macros Available in <Mainmenuitemstyles
154
Example
155
Title Bar Customization
155
Titlebarstyle> Attributes
157
The <Notifications> Element
158
The <Linekeytabs> Element
160
Trigger Update of a Notification Icon with an Obihaiipphoneexecute XML
161
Led Pattern Customization
162
LED Settings Parameters
162
Call State
162
SCA State
162
BLF State
163
Service State
163
ACD Agent State
163
Presence State
163
Feature Key State
164
VMWI Lamp
165
Gui Menu Customization
165
Preferences Menu
166
Settings Menu
166
Product Information Menu
166
Main Menu
166
Net Services Menu
166
Main Menu Item Ids
167
Net Services Menu Item Ids
167
Preferences Menu Item Ids
167
Settings Menu Item Ids
169
Product Info Menu Item Ids
169
Cache Control of Downloaded (Temporary) Data
169
Phone Customization Data
170
Startup Splash Screen
170
Background Pictures
170
Text Fonts Customization
171
Language Customization with Dictionary Files
173
Phone Book Pictures
181
Ring Tones
181
Phone Customization Data Package
181
Uploading Customization Data Package to the Phone
181
Internal Data Storage Paths for User Preferences Settings
182
Obiphone Xml Applications
185
Action Urls - Pull Model
185
Action URL Feature Key
185
Action URL Soft Key
185
Sip Notify - Push Model
185
Xml App Development
186
Auto Attendant
187
Aa Callback Service
187
User Recorded Prompts
188
Customizing Aa Prompt Lists
188
Voice Gateways and Trunk Groups
190
Voice Gateway
190
Trunk Groups
190
Ldap
191
Ldap Service Setup
191
Client Authentication
193
Ldap Directory Search Application
193
Invoke LDAP by Main Menu - Directories Option
193
Invoke LDAP by Main Menu - Network Directory Option
193
Invoke LDP by Soft Key - LDAP
193
Search Fields
193
Result Fields
194
Sorting of Results
195
Replace the Built-In Phone Book with LDAP
195
Ip Phone Settings
196
Phone Settings
196
Digitmap and Outboundcallroute
196
Primary Line
196
Network Directory
197
Buddy List
197
User Preferences Settings
197
Page Groups 1 and 2
197
Line Keys
197
Programmable Keys
197
Side Car 1 and Side Car 2
198
Audio Codec Profiles
199
Tone Patterns
200
Tone Profile Features of the Obi Device
200
Tone Examples
201
Stutter Tone
202
Ringtones and Ring Patterns
204
Star Code Profiles
206
Star Code Script Variables (Var)
206
Star Code Script Actions (Act)
207
Star Code Script Format
207
Star Code Script Examples
208
Default Star Codes
208
User Settings
210
Speed Dial Numbers
210
Using Speed Dial Number as Ad Hoc Gateway
210
Call Routing
211
Trunks, Endpoints, and Terminals
211
Supported 2-Way Call Bridges on the Obi1000
211
Call Routing - the Obi Way
212
Inbound Call Route Configuration
212
Outbound Call Route Configuration
214
Digit Map Configuration
217
Matching against Multiple Rules in Digit Map
223
Forcing Interdigit Timeout with the Hash/Pound (#) Key
224
Invoke Second Dial Tone in Digit Map
224
Change Interdigit Long Timer Dynamically after Partial Match
225
User Defined Digit Maps
225
A User Defined Digit Map for Ipv4 Dialing
225
Administrative Features
226
Native Web Server
226
Yslog
226
Factory Reset
226
Firmware Update
226
Automated Firmware Update
226
Configuration Backup and Restore
226
Auto Provisioning
226
Obitalk Provisioning
226
ITSP Provisioning
226
Customization Data Package
227
Auto Update Operation
227
Auto Update Configuration Parameters
227
Device Web Page and Configuration Parameter Reference
229
Status
229
System Status
229
Reboot Reason Codes
230
Call Status Web Page
230
SP Services Statistics
231
Obiwifi Configuration Web Page and Parameter Reference
232
Wifi Settings Web Page
232
Wifi Scan Web Page
232
System Management Parameters
233
WAN Parameters
233
Auto Provisioning Parameters
236
Zero-Touch, Massive Scale Remote Provisioning
239
Device Admin Parameters
239
Device Update Web Page
240
Firmware Update
240
Possible Error Messages on Firmware Update Failure
240
Backup (Customized) AA User Prompts
240
Backup Configuration
241
Restore Configuration
241
Reset Configuration (to Factory Default)
241
Service Provider Configuration Parameters
241
ITSP Profile X - General Web Page (X = A, B, C, D, E, F)
241
ITSP Profile X - SIP Web Page (X = A, B, C, D, E, F)
242
ITSP Profile X - RTP Web Page (X = A, B, C, D, E, F)
248
Voice Services
248
Spn Service Web Page (N = 1, 2, 3, 4, 5, 6)
248
Obitalk Service Configuration
256
Auto Attendant Web Page
259
Gateways and Trunk Groups Web Page
261
Obibluetooth Web Page
262
Ip Phone Settings
263
Phone Settings Web Page
263
Line Keys
269
Left Line Keys (Obi2000 Series Ony)
270
Programmable Keys
270
Side Car M, M = 1, 2
270
LED Settings
271
Soft Key Sets
273
Feature Key Customization
273
Screen Item Customization
274
Codec Profiles
275
Codec Profile X Web Page (X = A, B)
275
Tone Profiles
278
Tone Profile X Web Page (X = A, B)
278
Ring Profiles
280
Ring Profile X Web Page (X = A, B)
280
Star Code Profiles
281
Star Code Profile X Web Page (X = A, B)
281
User Settings
282
User Preferences Web Page
282
Speed Dials Web Page
286
User Defined Digit Maps Web Page
287
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Obihai Technology OBi2182 Specifications
General
Brand
Obihai Technology
Model
OBi2182
Category
IP Phone
Language
English
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