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Clearing Media Jams
When “Paper Jam” appears on the second line of the display, there is print
media jammed in the printer. Depending on where the media is jammed,
there may be more than one sheet stuck in the printer.
If one sheet is removed and there are still more sheets in the printer, the
initial message will go away temporarily, then “Paper Jam” will appear again.
Paper Jam Error Message Summary
Error No. Location of Jam Error No. Location of Jam
370
Duplex reversal
1
1.Applies only if this option is installed.
383 Duplex entry*
371 Duplex input* 385 Fuser Unit
372 Duplex misfeed* 390 MP Tray
373 Duplex unit multifeed* 391 Paper Tray 1
380 Paper feed 392
2
nd
Paper tray*
381 Paper path 393 3rd Paper tray*
382 Paper exit
370
373
382
383
381
391
392
380
390
385
C
M
y
K
372
371
393
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