Oki Data CONFIDENTIAL
44871001TH Rev.6
8-24
8. TROUBLESHOOTING PROCEDURES
No.
Category
PJL Status
Code
Error Warning Description
44 Error 40565 1
2
3
4
5
Document Jam
Please open the scanner unit and
the ADF cover.
Please see Help for details.
At machine initial time
(power-on, cover close
and just after that a
scan was completed), a
manuscript was detected
on a set sensor.
45 Error 40588 1
2
3
4
5
Please close faceup stacker.
581:Cannot print with duplex.
Indicates that the printer
cannot carry out duplex
printing because the
faceup stacker is open.
※
This is handled as an
error, if the faceup stacker
is open, the printer does
not reverse the exit motor
and thus cannot draw the
print medium onto the
duplex path.
46 Error 40585 1
2
3
4
5
Please open the top cover.
409:Faceup Stacker Error
Indicates that an error
has occurred as the
faceup stacker was
operated during printing
and printing stopped.
47 Error 40587 1
2
3
4
5
Please install new Image Drum Unit
Please see Help for details.
The life of the image drum
(Alarm)
No.
Category
PJL Status
Code
Error Warning Description
48 Error 411y y
yy: paper size
1
2
3
4
5
Please install paper on MP Tray.
Please set paper
(%MEDIA_SIZE%).
To cancel, select [Cancel]
Manual paper feed is
required. Manually insert
the paper shown by
%MEDIA_SIZE%.
The unit of paper size
in Custom: The unit
specified for MP Tray
(menu setting) is used if
no unit is specified by the
driver. When the driver
specifies a unit, the unit is
used for display.
Paper size displays
in Custom mode:
<width>x<length><unit>"
ex.) 210 x 297mm
8.5 x 11.0inch
49 Error 470yy 1
2
3
4
5
Please install paper on MP Tray. :
490
Please set paper
(%MEDIA_SIZE%).
To cancel, select [Cancel]
Printing request is issued
to an empty MP Tray.
Load paper that was set
in %MEDIA_SIZE%.
The unit of paper size
in Custom: The unit
specified for MP Tray
(menu setting) is used if
no unit is specified by the
driver. When the driver
specifies a unit, the unit is
used for display.
This error is occurred,
when the MP Tray is in
the home position and the
sensor "PE SNS2" cannot
detect papers.