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Oki MPS5502 - Service Manual

Oki MPS5502
390 pages
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MB760 / MB770
MPS5502
Service Manual
70913A

Table of Contents

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Oki MPS5502 Specifications

General IconGeneral
BrandOki
ModelMPS5502
CategoryAll in One Printer
LanguageEnglish

Summary

GENERAL PRECAUTIONS REGARDING THE SERVICE FOR THIS EQUIPMENT

Transportation;Installation

Guidelines for safely moving and setting up the equipment, emphasizing weight and clearances.

General Precautions at Service

Essential safety rules for performing service, including power handling, electrostatic discharge, and hot/high-voltage areas.

Important Service Parts for Safety

Highlights critical safety components like door switches, fuses, and IC-RAMs, stressing proper handling to prevent accidents.

Cautionary Labels

Instructions to check rating plates and cautionary labels for dirt and proper adhesion during servicing.

Disposal of the Equipment, Supplies, Packing Materials, Used Batteries and IC-RAMs

Procedures for environmentally sound disposal of equipment, supplies, batteries, and IC-RAMs following local regulations.

SPECIFICATIONS;SYSTEM LIST

Specifications

General specifications including memory, HDD, account codes, department codes, and machine version.

System List

Lists system components and their interconnections, illustrating the overall system configuration.

DISASSEMBLY AND REPLACEMENT

Removal and Installation of Options

Detailed procedures for removing and installing various optional equipment units like the finisher and fax unit.

SELF-DIAGNOSTIC MODE

Overview

Introduction to entering and exiting self-diagnostic modes, with an overview of available modes.

Service UI

Explains how to access and log in to the Service UI for accessing diagnostic and adjustment modes.

Input check (Test mode 03)

Describes how to check input signals and their status using the control panel in Test mode 03.

Output check (test mode 03)

Details procedures for checking the status of output signals in the machine's Test mode 03.

Test print mode (test mode 04)

Procedure for printing embedded test patterns to verify functionality in Test print mode 04.

Operation Procedure in Adjustment Mode (05)

Step-by-step guide for performing various adjustments using the Adjustment mode (05).

Test print pattern in Adjustment Mode (05)

Lists available test patterns for Adjustment Mode (05) and their remarks, aiding in troubleshooting and calibration.

Operation Procedure in Setting Mode (08)

Detailed procedures for configuring various settings using the Setting mode (08).

Assist Mode (3 C)

Explains the Assist Mode (3C) for clearing errors, formatting partitions, and managing data for board replacement.

HDD Assist Mode (4 C)

Details the HDD Assist Mode (4C) for checking HDD type, reverting to factory default, and removing keys.

File System Recovery Mode (5 C)

Describes the File System Recovery Mode (5C) for checking, recovering, or initializing the HDD file system.

SRAM Clear Mode (6 C)

Explains the SRAM Clear Mode (6C) for clearing specific errors and initializing SRAM without service passwords.

List print mode (9 S)

Details how to print various lists, including error history and configuration settings, via the List print mode (9S).

ERROR CODE AND TROUBLESHOOTING

General Descriptions

Introduction to troubleshooting procedures, including checking error codes and referring to specific sections for diagnosis.

Collection of debug logs with a USB device

Procedure for collecting debug logs using a USB device for problem analysis, including required information and steps.

Error Code List

Comprehensive list of error codes, their classification, contents, and corresponding troubleshooting page references.

Diagnosis and Prescription for Each Error Code

Provides detailed diagnostic steps and prescriptions for various error codes, categorized by check item.

REPLACEMENT OF PC BOARDS;HDD

Removal and Installation of PC Boards;HDD

General guidelines and procedures for removing and installing PC boards and the HDD, with references to specific precautions.

Precautions when replacing PC boards

Important precautions before replacing PC boards, including ID registration and sequential replacement guidelines.

HDD fault diagnosis

Procedure for diagnosing HDD faults by analyzing operation history and SMART information displayed on the control panel.

Precautions and procedures when replacing the HDD

Detailed steps for backing up, replacing, formatting the HDD, and restoring data, including essential security measures.

Precautions and Procedures when replacing the SYS board

Step-by-step instructions for replacing the SYS board, including license and firmware updates.

Precautions and procedure when replacing the SRAM board (for the SYS board)

Procedure for replacing the SRAM board, including backup, clearing, and restoring data and settings.

REMOTE SERVICE

Auto Supply Order

Details the Auto Supply Order function for automatically ordering toner via FAX or E-mail, including setting procedures.

Service Notification

Explains the Service Notification function to automatically notify equipment status, error codes, and toner levels to service technicians.

FIRMWARE UPDATING

Overview

Information on updating firmware to the latest version or recovering from inoperable states due to firmware defects.

Firmware Updating with USB Device

Procedure for updating firmware using a USB device, including required file names and important precautions.

Patch Updating with USB Device

Instructions for updating system firmware and software using patch data files from a USB device for quicker updates.

Firmware Updating with K-PWA-DLM-320

Procedure for updating the FAX ROM firmware using the K-PWA-DLM-320F jig.

Confirmation of the updated data

Guidance on verifying firmware versions in Setting Mode (08) after the update to ensure proper overwriting.

When Firmware Updating Fails

Troubleshooting steps for situations where firmware updating fails or the equipment becomes inoperable after an update.

BACKUP FUNCTION

Data Cloning

Function to back up and restore user data, settings, and SRAM data to a USB device for equipment setup or replacement.

AES Data Encryption Function Setting

Explains the HDD data encryption function for enhancing security, noting potential performance impacts and necessary backups.

High Security Mode

Details the High Security Mode, its compliance with IEEE2600.1, and the procedure for entering it, including HDD initialization.

EXTERNAL COUNTERS

Signal

Describes the signals for the interface between the equipment and coin controller, noting support for coin controllers but not card or mechanical counters.

Pin Layout

Provides pin layout details for connectors on the PU board and SYS board related to the coin controller interface.

SELF-DIAGNOSIS CODE (03;05;08 CODE)

Test mode (03)

Details input check procedures and conditions for the control panel buttons in Test mode 03.

Output check (test mode 03)

Provides procedures for checking output signals within the machine's Test mode 03.

Adjustment Mode (05) Codes

A comprehensive list of codes, items, default values, and procedures for the Adjustment Mode (05).

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