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45641001TH Rev.1

5-42 /

Oki Data CONFIDENTIAL

5.3.5 Scanner related service call

[F112] Communication error between System-CPU and Scanner-CPU detected by

Scanner-CPU

[F113] Scanner software error

[F114] Scanner CPU exception

Classiﬁcation Error content

Scanner related service call [F112] Communication error between System-CPU and Scanner-CPU

detected by Scanner-CPU

[F113] Scanner software error

[F114] Scanner CPU exception

Check item Measures

Debug log • TogetthedebuglogswithaUSBdeviceandrequesttheresearch.It

is possible that the ﬁrmware is troubling.

• Don'tturnofftheMFPuntilcollectingthedebuglogswithUSB,when

occurred the troubling.

Check ﬁrmware version • ChecktheversionofthesystemrmwareontheSYSboard.

• ChecktheversionoftheSUrmwareontheSUboard.

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