Oki MPS5502 - Service Call

45641001TH Rev.1
5-5 /
Oki Data CONFIDENTIAL
5.2.2 Service call
Error code Classification Contents Troubleshooting
CB30 Finisher related
service call
Stacker motor abnormality P. 5-32
CB40 Rear alignment HP abnormality P. 5-32
CB50 Stapler motor HP abnormality P. 5-33
CC03 Download abnormality P. 5-33
CC80 Front alignment HP abnormality P. 5-33
CC91 Ejectorabnormality P. 5-34
CC95 Paper support HP abnormality P. 5-34
CC96 Leverpathabnormality P. 5-35
CDE0 Paddle HP abnormality P. 5-35
EAF2 Stapler motor HP abnormality P. 5-36
EAF3 Ejectorabnormality P. 5-36
EAF4 Paper support HP abnormality P. 5-37
EAF5 LeverpathHPabnormality P. 5-37
EAF6 Front alignment HP abnormality P.5-38
EAF7 Rear alignment HP abnormality P.5-38
EAF8 Stacker motor position detection error P. 5-39
ED15 Paddle HP abnormality P. 5-39
F070 Communication
related service
call
Communication error between SYS board and
PU board
P. 5-40
F071 Communication initialization error between
SYS board and PU board
P. 5-40
F090 Circuit related
service call
SRAM abnormality on the SYS board P. 5-43
F100_0 Other service
call
HDD format error: Operation of HDD key data fails. P. 5-44
F100_1 HDD format error: Encryption key data of either the
SYS board or the SRAM board for the SYS board
are damaged.
P. 5-44
F100_2 HDD format error: Encryption key data of both the
SYS board and the SRAM board for the SYS board
are damaged.
P. 5-45
F101_0 HDD connection error (HDD connection cannot be
detected.)
P. 5-46
F101_1 Root partition mount error (HDD formatting fails.):
The HDD cannot be connected (mounted) caused by
damage to the areas in which the program is mainly
stored.
P. 5-46
F101_2 Partition mount error: The HDD cannot be connected
(mounted) caused by damage to areas other than
thosedescribedintheF101_1andF101_4to
F101_9errors.
P. 5-46
F101_3 Partition mount error: The HDD cannot be connected
(mounted) caused by damage to areas other than
thosedescribedintheF101_1andF101_4to
F101_9errors.
P. 5-46
F101_4 Partition mount error: The HDD cannot be connected
(mounted)causedbydamagetothe“/work”partition.
P. 5-47