ensure you are pressing and holding the
power key (red end call key) for 5-6
seconds/until a small vibration is felt.
• Check whether the battery supply has
been exhausted. If you are unsure,
please charge your phone prior to re-
attempting to power on.
Charging
• Check to see if the connections between
the phone and charger are clean and
connections are securely connecting.
• Try charging the phone via the method
you are not currently using. E.g., if you
usually charge the phone via the cradle,
insert the USB cable directly into the
USB port of the phone and attempt
charging.
• If available, try charging via another
micro USB cable.
• If the environment’s temperature is
below 0 degrees or higher than 45
degrees Celsius charging may be
negatively affected.
• The battery or charging unit may be
damaged.
Note: if the phone’s battery depletes
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