Other Important Information
Troubleshooting NOVA Plus
86
Other Important Information
Troubleshooting
Problems Solutions
The mobile phone
cannot be switched on.
No battery inserted.
Battery is not charged.
Battery is defective.
Place the mobile phone correctly in the charging
unit or connect the power adapter properly.
Clean the contact surfaces on the mobile phone
and power adapter with a soft, dry cloth.
Charge the mobile phone for at least 4 hours.
No signal quality is
displayed.
No network connection. The mobile phone is in a
location where there is no network service. Move
to a different location or contact your mobile ser
vice provider.
Keypad does not func
tion or only functions
very slowly.
The operating speed of the display is reduced in
the case of low temperatures. This is normal.
Use the phone in a warmer location.
A message appears in
the display for some
functions, indicating
execution/use is not
possible.
Many functions can only be used after the re
spective service has been applied for. Therefore,
please contact your mobile service provider lo
cally for more details.
Screen frozen or no re
sponse when pressing
keys.
Remove the battery for 3 minutes and try again.
No connection to the
mobile telecommunica
tion network.
Contact your mobile phone provider.
Check that the SIM card is inserted correctly.
The battery cannot be
charged or is empty
within a short time.
Battery is defective.
Place the mobile phone correctly in the charging
unit or connect the power adapter properly.
Clean the contact surfaces on the mobile phone
and power adapter with a soft, dry cloth.
Charge the mobile phone for at least 4 hours.
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