7
Troubleshooting
107
EN
Troubleshooting
Problem Possible cause Solution
Audio file sound is
distorted.
The recording level hasn’t been
adjusted.
Redo recording after adjusting the
recording level (☞P.55).
The voice recorder’s recording
level, or the output level of the
connected external device may
be too high.
If the problem continues after adjusting
the voice recorder’s recording level
(☞P. 55), adjust the output level of the
external device.
An audio file is not
recorded in stereo.
The connected external
microphone is a mono
microphone.
Sound recorded by a connected external
mono microphone is recorded on the left
channel only.
[Rec Mode] is set to a mono
recording format.
Set [Rec Mode] to a stereo recording
format (☞P. 56).
A positive (+) value has been
selected for [ Zoom Mic].
Select [Off] for [Zoom Mic] (☞P. 57).
Missing audio file
The file was recorded in a
different folder.
Select another folder (☞P. 22).
Noise during playback
Objects brushed against the voice
recorder while recording.
Try your best not to touch the voice
recorder during recording.
The voice recorder was placed
near a mobile phone or
fluorescent light during recording
or playback.
Redo the operation with the voice recorder
in a different location.
Non-voice portions
are not skipped during
playback.
The [Voice Detect ] process has
not been performed.
Use the [Voice Detect] function to extract
the speaking portions (☞ P. 72).
[Off] has been selected for [Voice
Playback].
Select [On] for [Voice Playback]
(☞ P. 62).
Unable to erase a file
The file is locked.
You must unlock the file before you can
erase it (☞ P. 52).
The file is a read-only file.
Unlock the file, or undo the read-only
setting on a PC.
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