We support you…
By Phone/Fax
You may reach our Omnia Support Team in emergencies by calling +1 216-622-0247. For billing ques-
tions or other non-emergency technical questions, call +1 216-241-7225 between 9:00 AM to 5:00 PM
USA Eastern Time, Monday through Friday.
By Email.
Non-emergency technical support is available at Support@TelosAlliance.com.
By Web
The Omnia Web site has a variety of information that may be useful for product selection and
support. The URL is http://www.Telosalliance.com/Omnia .
SERVICE
You must contact Telos Alliance before returning any equipment for factory service. We will need your
unit’s serial number, located on the back of the unit. We will issue a return authorization number, which
must be written on the exterior of your shipping container. Please do not include cables or accessories un-
less specifically requested by the Technical Support Engineer. Be sure to adequately insure your shipment
for its replacement value. Packages without proper authorization may be refused. US customers, please
contact Telos Alliance Technical Support at +1-216-622-0247. All other customers should contact local
representative to make arrangements for service.
WARRANTY
Telos Alliance Radio Division has an industry-leading five-year warranty.
As a company, we are commited to our products and the pursuit of providing better
quality to our customers.
Find the Warranty online at www.telosalliance.com/warranty.
REGISTER YOUR PRODUCT
Take a moment to activate your coverage online at
http://telosalliance.com/product-registration/
The Telos Alliance
1241 Superior Ave. Cleveland, OH 44114 USA
+1 (216) 241-7225
For Omnia Support:
24/7 telephone +1 (216) 622-0247
Email support@telosalliance.com
Web https://www.telosalliance.com/support-request
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