Omron 10 Series+ BP791IT User Manual

Omron10Series+™BP791ITBloodPressureMonitorTroubleshooting
Guide
Thisguidewillhelpyousolveproblemsthatmayoccurwhenyou'reusingyourOmronBloodPressure
MonitororuploadingdatafromittoyourHealthVaultaccount.Youmayfinditusefulalsotoreferto
theprintedinstructionsthatcamewithyourdevice.
TroubleshootingTips
Problem PossibleCauses Solutions
EnsuretheUSBcableisproperlyplugged
intothecomputerandthedevice.
BloodPressureMonitor
statusinConnectionCenter
shownas‘Yourdeviceisn’t
connected’
Connectionisnotwell
established
DisconnecttheUSBcableandthe
reconnectit,thenwaitseveralseconds
1. DisconnecttheUSBcable.
2. Makesurethedeviceisturnedoff
bypressingstart/stop.
3. ReconnecttheUSBcable
Ifyouconnectyourcablemorethan20
secondsafteryoutakeareading,
ConnectionCentermaynotdetectit.If
ConnectionCenterdoesnotdetectit,
pleasedisconnectthecableandreconnect
itagain.
Therearemeasurements
onyourbloodpressure
devicebuttheyarenot
uploadingwhenthedevice
isconnected
Computeranddevicemight
beoutofsync
MakesuretheBloodPressureMonitor
selectorisswitchedtothecorrectuser(A
orB).NOTE:YoucanconfigureConnection
CentertouploaddatafromAorBorboth.
Poweroff
Checkthatthedeviceisturnedon.
Ifrunningfromawalloutlet,checkthatthe
cordisattachedtoboththedeviceand
outlet.
Devicedisplayisblank.
Nobatterypower
Replacebatteries,referringtothebattery
installationinstructions.

Checkforproperplacementofthebattery
polarities(+and–symbols).
Reviewtheinstructionsfortakinga
measurement.
Bloodpressure
measurementsare
unexpectedlyhighorlow.

Errorintaking
measurements
Bloodpressurecanfluctuatethroughout
thedayforanumberofreasons.Ifyou
observefluctuationsoutsidetherangeyour
doctorhasdefinedasnormalforyou,you
mayrequirepromptattention.Contact
yourdoctor.

Omron 10 Series+ BP791IT Specifications

General

Model	BP791IT
Device Type	Digital Blood Pressure Monitor
Brand	Omron
Display	LCD
Users	2
Measurement Method	Oscillometric
Connectivity	Bluetooth
Irregular Heartbeat Detection	Yes
Hypertension Indicator	Yes
Cuff Size	22-42 cm (9-17 inches)
Memory	200 readings
Power Source	4 AA Batteries
Average Reading	Yes
Weight	0.5 kg

Summary

Troubleshooting Tips

Device Connection Issues

Addresses problems with the Blood Pressure Monitor not connecting or uploading data.

Device Display and Power Problems

Covers issues like a blank display or no power, checking connections and batteries.

Measurement Accuracy Issues

Discusses unexpectedly high or low blood pressure readings and potential causes.

Device Error Codes

Error E2: Cuff Inflation Issues

Troubleshooting for under-inflated or over-inflated cuff errors.

Error E1: Air Plug or Leak Issues

Resolving issues related to air plug connection or air leaks from the arm cuff.

Battery Indicator Error

Guidance for when the battery indicator shows a cross mark, indicating worn batteries.

No Power or Display Error

Troubleshooting steps for when the unit has no power or no display appears.