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TROUBLESHOOTING
If the issue is not resolved, follow the steps below.
1. Open the Omron TENS app.
2. Tap
or .
3. Tap “Contact Us”.
4. Select an issue and type the detail of your problem.
5. Tap “Send E-mail”. Your email client app automatically opens.
6. Send email.
7. Our support stuff will respond to your email as soon as possible.
If you are not able to perform the above steps successfully, please contact us at 1-800-634-4350.
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