39
appears or the
monitor is turned off
unexpectedly during
a measurement.
Batteries are depleted.
Immediately replace all 4
batteries with new ones.
Refer to sub-section 2.1.
Nothing appears on
the display of the
monitor.
Batteries are depleted.
Battery polarities are not
properly aligned.
Check the battery
installation for proper
placement. Refer to sub-
section 2.1.
Readings appear too
high or too low.
Blood pressure varies constantly. Many factors
including stress, time of day, and/or how you apply
the arm cuff, may affect your blood pressure.
Review sub-sections 2.3 - 2.5 and section 3.
Any other
communication
issue occurs.
Follow the instructions shown in the smart device,
or visit the “Help” section in the app for further help.
If the problem still persists, contact customer
service. Refer to section 12.
Any other problems
occur.
Press the [START/STOP] button to turn the monitor
off, then press it again to take a measurement. If
the problem continues, remove all batteries and
wait for 30 seconds. Then re-install batteries.
If the problem still persists, contact customer
service. Refer to section 12.
Display/Problem Possible Cause Solution
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