E4 English
12
Problem Cause Rectification
Device will not Batteries inserted in wrong Insert batteries in correct direction
turn on direction
Power turns off Long Life pads not attached Attach Long Life pads correctly to the skin
too soon correctly to the skin
Power turns off Batteries weak/exhausted Fit two new identical 1.5V alkaline
while using massager batteries type AAA LR03
Treatment period of 15 Restart treatment or turn off
minutes is over and power the massager
turns off automatically
Electrode cord broken Replace electrode cord
It is difficult to attach Transparent film not peeled off Peel off film on the adhesive
Long Life pad to surface of Long Life pad
the skin Long Life pad applied Sufficiently dry Long Life pad
immediately after washing
Adhesive surface of Long Replace Long Life pad
Life pad damaged
Adhesive surface Use of Long Life pad
of Long Life pad during perspiring
is sticky Long Life pad washed too Leave Long Life pad in
long and/or too frequently freezer for overnight
Long Life pads stored under
high temperature, high
humidity, direct sunshine
It is difficult to Long Life pads not attached Attach Long Life pad firmly
feel stimulation correctly to the skin to the skin
Long Life pads overlap each Reattach Long Life pads with no overlap
other
Electrode cord not Connect electrode cord correctly
connected correctly
Applied intensity too weak Increase the intensity by turning the dial switch
The skin turns Adhesive surface of Long Wash adhesive surface of Long Life pads
red or the skin Life pads dirty or dry softly with your fingertips for about 3 seconds
feels irritated under slow running water
Adhesive surface of Long Replace Long Life pads
Life pads damaged
8. Troubleshooting & Maintenance
8.1 Maintenance and spare parts
• Do not carry out repairs of any kind yourself. If
a defect occurs consult the customer service or
authorised dealer of Omron.
8.2 Replace batteries
• Remove the batteries from the battery
compartment and insert two new identical
batteries.
Attention! Disposal of used batteries should be
carried out in accordance with the national
regulations for the disposal of batteries.
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