© 2012 Joerns Healthcare • 6110127 RevA • 12-0175
Corporate Ofce 7700 France Ave. S., Suite 275 Edina, MN 55435-5228
Toll Free: 800.847.7368 Phone: 952.893.3200 Fax: 952.893.0704 www.oncaremedical.com
OnCare™ Dolphin Fluid Immersion Simulation
®
is a proud offering of Universal Hospital Services, Inc.
©2012 Universal Hospital Services, Inc. All rights reserved.
OnCare warrants the Dolphin FIS System advanced
support surfaces to be sold free from defects in
workmanship and materials, under normal and
proper use, for a period of two (2) years on the
advanced support surfaces, and two (2) years
on the electromechanical mattress components
(compressors, valves, printed circuit boards, hoses,
and couplers). Damages arising from improper use
will not be covered by this warranty.
Improper use is dened as, but not limited to, those
caused by:
• Burns
• Use of improper chemical agents
• Needle punctures, cuts, or abrasions
• Excessive loads
• Staining
• Negligent or excessive usage
• Improper maintenance, handling and/or cleaning
• Failure to use in the manner indicated in the
Dolphin FIS System user manual
Any modication, repair or alteration done to the
Dolphin FIS System that was not authorized in
writing by OnCare will void this warranty.
Damage caused by use in unsuitable environmental
conditions, abuse or failure to maintain the product
in accordance with user and service instructions is
not covered.
This warranty is extended to the original purchaser
of the equipment.
Parts
OnCare’s Dolphin FIS System contains various parts
that wear from normal use. OnCare’s obligation
under this warranty is limited to supplying
replacement parts, servicing or replacing, at its
option, any product which is found by OnCare to be
defective. When requested by OnCare, parts must be
returned for inspection at the customer’s expense.
Credit will be issued only after inspection.
Service
Most service requests can be handled by the facility
Maintenance Department with assistance from the
OnCare Product Service Department.
Most parts requested can be shipped next day air at
the customer’s expense.
Should a technician be required, one will be provided
by OnCare, at our discretion. Only the OnCare
Product Service Department can dispatch authorized
technicians. Please call 800.847.7368 for assistance.
OnCare Warranty Program
for Dolphin Fluid Immersion Simulation
®
System Advanced Support Surfaces
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